What are the responsibilities and job description for the Stadium Operations position at Peoria Chiefs?
Overview:
Our Stadium Operations personnel report to the General Manager and oversee all day-to-day operations at the venue including maintenance, conversions, cleaning, system operations and events. Assists in providing overall administrative planning, direction and assuring the highest quality service program to assure booking and rebooking of events. Stadium Operations personnel ensure an effective and cost-efficient program by controlling departmental operating budget as well as providing highly responsible staff assistance and management to the General Manager.
Responsibilities:
- Oversees overall daily operation and maintenance of the stadium and all systems. This includes HAVC, sound, lighting, scoreboards/videoboards, fire protection, life safety, workplace safety and others.
- Assists with advancing and communicating event information to the appropriate departments and staff.
- Oversees the conversion of the stadium for events.
- Oversee custodial services for the venue.
- Administers and negotiates contracts with outside vendors including pest control, HVAC, electrical, plumbing and other services, at times being able to complete the work themselves
- Develop and update comprehensive management reports and manuals
- Oversee facility maintenance, operations and related areas.
- Ensure timely and accurate communication from Operations department to other appropriate departments and staff.
- Responsible for health & safety compliance.
- Meets with General Manager on regular basis to discuss all matters pertaining to day-to-day operations and events as required.
- Serve as Manager-on-Duty for events as assigned.
- Other duties as assigned
Qualifications:
- Bachelor’s degree or better from an accredited college or university in Business/Hospitality Management/Sports Management or related field
- Minimum of two (2) years of progressive venue management
- Ability to work event nights, weekends and holidays
- Ability to stand and walk for long periods of time, climb stairs, and occasionally lift up to 75 lbs
- Strong computer skills in Microsoft office applications, spreadsheets, powerpoint, etc
- Knowledge of operational characteristics of events
- Ability to identify the needs of users and clients of the stadium
- Knowledge of crowd management and control techniques
- Great customer service skills
- Knowledge of local and state fire and public safety regulations
- Knowledge of AV, HVAC, Scoreboard and related systems in venues
- Ability to apply conflict resolution and problem-solving skills in a team-oriented environment
- Ability to express ideas clearly through both oral and written communication
- Effectively work under pressure and meet tight deadlines in a fast-paced environment while making sound business/operations decisions quickly
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
- Ability to work independently with little direction
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
