What are the responsibilities and job description for the Service Advisor Large Ford Store position at Peoria Ford?
Are you passionate about cars and exceptional customer service? Do you have a knack for understanding vehicle needs and translating that into a first-class service experience for customers? Peoria Ford is seeking a motivated, personable, and knowledgeable Service Advisor to join our thriving team in Peoria, AZ. This is your chance to be part of an industry-leading dealership that values its employees and customers alike.
Benefits
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Qualifications
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
