Propane Operations Manager

PROPANE ENERGY PARTNERS

(PEP is a subsidiary of Warren Rural Electric Cooperative Corporation)

Propane Energy Partners is an equal opportunity employer.

PEP Propane Operations Manager

Title: Propane Operations Manager

Reports To: President/CEO Warren RECC

OBJECTIVES:

• To render prompt, efficient, and reliable service to the customers of Propane Energy Partners.
• To promote and lead the organization's customer service standard.
• To plan, direct, and coordinate the operations and office management activities of the business per established policies and procedures.
• To market the PEP business to potential customers for expanded growth.
• Develop long-term business relationships with customers based on trust and service.

ESSENTIAL JOB FUNCTIONS:

• Initiates, develops, and maintains superior business and consulting relationships with customers, developers and vendors; in order to influence these stakeholders to convert to propane gas.
• Implement, develop and revise business processes to promote streamlined, efficient service operation.
• Develop systems, business relationships and processes that leads to the growth, expansion and retention goals for the propane business(es).
• Develops and monitors functional area budgets to ensure efficient utilization of resources.
• Working with Customers, Builders/Developers, Contractors, Architects, and Engineers to assess propane opportunities and develop a comprehensive sales proposal; including energy efficient opportunities.
• Representing the Company in targeted local, regional areas.
• Work directly with homeowners to assess propane gas opportunities, develop a comprehensive sales proposal.
• Schedules, monitors and conducts quality control audits of work performed by assigned employees to ensure system integrity, regulatory compliance, and customer safety.
• Promotes a positive company image by participating in local civic and professional organizations.
• Coordinates activities regarding emergencies, outages, and pressure problems.
• Plan, direct, and coordinates the operations and office management activities of the business per approved company policy and procedures.
• Orders as planned all propane gas product at the correct timing and quantity to meet the established financial targets.
• Lead propane inventory control and storage management.
• Oversees operational systems, processes, and infrastructure while looking for opportunities for improvement.
• Ensure all safety compliance training and documentation are completed in a timely manner.
• Oversees and reports weekly, monthly, quarterly and annual metrics.
• Involved in long-term planning of the business unit (propane gas.).
• Manages day to day business of the propane gas operations.

EDUCATION AND EXPERIENCE:

• Bachelor's degree in a Business, Marketing, Finance, or Engineering preferred by not required.
• Five years of Sales experience.
• Five years general operations experience in the propane industry would be ideal.
• Possess strong people skills and the ability to make independent decisions.
• Knowledge of residential heating systems required.
• Understanding of propane gas codes and practices.
• Demonstrated prior experience leading and a team teams.
• Ability to solve problems in a professional and appropriate manner within and outside the organization.
• Strong business and financial understanding of the organization or business in general.
• Must have a working knowledge of DOT safety requirements.
• Excellent computer, written and personal communication skills.
• Good decision-making skills and response to high-pressure situations.
• Building external business relationships with - industry/trade associations, contractors, other propane companies.

OTHER:

Valid driver license is required.

Class B Commercial Driver License with the following endorsements - hazmat, tanker and air brakes, a plus but not required.

IMPORTANT: This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by the immediate supervisor and other management as required.

Warren RECC reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to modify the job description, job duties, or working schedules based on business conditions and/or in order to accommodate qualified individuals with disabilities.