Regional Manager

About the Company

PEP Housing has been building community from the heart since 1978. We build and manage affordable housing for seniors living on fixed, limited incomes. Our residents live independently in a beautiful, safe place while aging with the grace and dignity deserved by all. With 21 properties, over 650 residents and projects under construction, we keep busy!

Position Summary

PEP Housing is seeking an experienced Regional Manager who will be responsible for overseeing the operations, management, and performance of a portfolio of affordable senior housing properties within a designated region ensuring the highest standards, compliance with regulatory requirements, and providing exceptional resident experiences. The ideal candidate will possess a strong background in property management, a deep understanding of affordable housing regulations, and a passion for serving senior communities.

Principle Duties and Responsibilities:

• Oversee the day-to-day operations of multiple senior housing communities.
• Ensure properties meet and exceed performance standards in occupancy, financials, and resident satisfaction.
• Recruit, train, and supervise on-site property management staff.
• Conduct regular performance evaluations and provide ongoing coaching and professional development and goal setting for all supervised staff.
• Foster a positive, inclusive, and productive work environment.
• Prepare and manage annual operating budgets for each property.
• Monitor financial performance and implement cost-control measures.
• Approve expenditures within the limitations provided and ensure financial compliance with company policies.
• Ensure all properties comply with federal, state, and local regulations, including affordable housing guidelines and regulatory agreements.
• Conduct regular property inspections and audits, with a focus on maintenance standards and operational efficiency.
• Promote a high level of resident satisfaction through effective communication and prompt resolution of issues.
• Develop and implement resident events and activities to enhance community engagement.
• Handle escalated resident concerns and disputes.
• Plan and manage capital improvement projects, working closely with Real Estate.
• Development Department on projects exceeding $5,000.
• Communicate effectively with senior management, property staff, residents, and external stakeholders.
• Represent the company at industry events and community meetings.

Competencies

• Resident Focus
• Problem Solving/Analysis
• Time Management
• Communication Proficiency
• Teamwork Orientation
• Technical Capacity

Education, Skills, and Experience

• Bachelor’s degree in business administration, Real Estate,

Property Management, or a related field preferred.

• Minimum of 5 years of experience in property management, with at least three years in a regional or senior role preferred.
• Strong knowledge of affordable housing regulations and compliance.
• Experience working with senior housing preferred.
• Excellent leadership written, verbal and listening skills.
• Proven financial acumen and experience managing budgets.
• Ability to travel within the designated region as required.

PEP employees are as important as our residents. Our goal is to ensure both have a positive and rewarding experience during their time with PEP Housing. We value our employees, and we take pride in recognizing their outstanding talents and efforts. We are committed to the delivery of superior quality of services based on a foundation of honesty, integrity, and ethical treatment.

Benefits:

PEP’s benefits include health/welfare plans (medical, dental, vision, Group Life and AD&D Insurance etc.); 401K plan; work-life benefits (sick time, paid vacation and 17 company holidays); Employee Assistance Program, career development opportunities through mentorships and continuing education programs and a great working environment with professional growth prospects.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected category. Potential employees must submit to all pre-employment processes, to include DMV, reference and background checks.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Ability to Relocate:

• Santa Rosa, CA 95409: Relocate before starting work (Required)

Work Location: In person

Salary : $75,000 - $90,000