Social Media & Showroom Coordinator

Overview

Seeking a roll-up-your-sleeves, hands-on multitasker who understands the inner workings of digital media and influencer campaign management, and knows how to get the job done with style. We want someone who can manage the back end and make sure that projects stay on timeline and teams stay on task without interruption or logistical issues. Seeking a quick thinker who is meticulously organized and can maintain and process a high volume of information as well as physical inventory. We want someone who knows how to efficiently communicate with both shippers, messengers, clients and talent and do so with finesse on all fronts. Looking for an inventory manager with a fashion pedigree, who knows the importance of handling PR gifting with a white glove, personalized touch and effective, quick service. This is a fast-paced but rewarding position, and a quick stepping stone to account management for the go-getter who gets it right.

Essential Functions and Responsibilities

Influencer Relations & Program Coordination

• Create, update and maintain internal and client facing talent lists

• Support with sending and filing talent contracts for pepper influencer campaigns

• Ongoing updating and management of gifting and seeding program logistics

• documents including inventory linesheets, look books, campaign planners, face sheets etc.

• Assist with basic talent communications - gifting outreach, product coordination, tracking communication, go-live approvals, etc.

• Updating and maintaining organized project folders in google drive, dropbox, and other shared drives

• Daily, Weekly, and Monthly support in reporting on placements secured, to include

• Posting screen grabs and recordings and analytics numbers calculations and updates.

• Ad-hoc support with produced social content for clients

Shipping and Logistics

• Oversee, delivery, tracking, and scanning of mail and packages

• Coordinate inbound & outbound freight

• Receiving & Shipping, managing packaging, preparation, unboxing and organization of all inventory items large and small

• Physical inspection of products to report all flawed and damaged items

• Oversee maintenance and management of inventory space

• Oversee supply needs ensuring branded materials, packaging, shipping supplies are all in stock at all times

• Manage communications with third party shippers, carriers and messenger services

• Arrange and coordinate messenger pickups and drop-offs of PR packages to talent and VIP clients

• You will maintain consistent, productive and efficient performance in all logistics stations

• You will handle assigned logistics processes with full understanding of Production systems, reports and tools

• Perform day to day tasks revolving around PR Gifting and product seeding operations

• including daily communication within cross-departmental and also external parties

• Review vendor documentation for accuracy and communication/follow-up on discrepancies.

• Schedule all pickup and delivery from Carriers

• Create elevated gift packages that include handwritten notes and impeccably displayed packaging

• Perform all Operational/ Fulfillment Tasks that support departments when needed

• Step in to client and talent communications to provide effective, personable updates on tracking, shipping and inventory

• Troubleshoot any urgent shipping and inventory logistics and issues directly with client and / or talent

Skills and Characteristics

• You’re digitally and spatially organized, and love a Marie Kondo moment

• You thrive on seamless logistics and operations and love to hand off projects without a glitch

• You’re a packing and shipping expert who has the FedEx guy in your back pocket

• You’re a quick thinker who can troubleshoot and create solutions at the drop of a hat

• You’re physically strong and able to lift heavy boxes and large packages without issue

• You’re an Ikea master whose secret talent is assembling furniture without the manual

• You’re a Macgyver type and a natural “fixer”

• You’re super organized with attention to detail that loves Excel

• You are forward thinking and able to anticipate needs

• You’re an excellent interpersonal communicator who knows how to adjust tone and email style to suit a variety of recipients

• You can work cross functionally with other departments

• You have experience in quality assurance

• You have impeccable attendance and time management skills

• You are task oriented and able to manage checklists

• Comfortable working with ambiguity and the fast-pace of a start-up

• Persistence passion = the grind