What are the responsibilities and job description for the Pool Cocktail Server position at Peppermill Resort Spa Casino?
The Pool Cocktail Server is to provide the guest with effective, efficient, friendly service to ensure their return visit.
Duties
Duties
- Sincerely greets each guest.
- Makes eye contact with guest.
- Knows the script and hours/days of operation.
- Completes pre, running, and post shift side work requirements.
- Ability to serve a wide variety of alcoholic beverages accurately and quickly.
- Understanding of call order of drinks.
- Knowledge of drink pricing.
- Knowledge of Mixology.
- Ability to exercise good judgment in determining potentially intoxicated guests.
- Knowledge of all coupons and specials, including comp rules for player card levels.
- Continuously maintains a neat, clean, organized, safe, and comfortable environment for our guests and Team members.
- Understanding of pool floor sections
- Genuinely thanks the Guest.
- Adheres to appearance and uniform standards.
- Adheres to all internal controls, policies, and procedures.
- Minimum one-year previous cocktailing experience is preferred.
- Must be able to work any day of the week and any shift.
- Must be able to initiate and engage in conversation in a professional and friendly manner.
- Must possess excellent customer relations and communication skills.
- Must be 21 years of age.
- Must be able to repeatedly lift and carry a tray of 25 lbs at chest.
- Must be able to stand for long periods of time.
- Must be able to speak and understand English.
