What are the responsibilities and job description for the Field Service Technician (Level 1) position at Pepsi Beverages Company?
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An entry-level skilled position with a focus on training and skill development. Position is responsible for installation, set up, repair and ongoing maintenance of vending, cooling and / or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Position works independently and has frequent customer contact. Must pass Pepsi Pro certification within required timeframe.
May require lifting, carrying, pulling and / or moving between 20 and 45 pounds repeatedly over workday Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds.
PRIMARY ACCOUNTABILITIES :
- Repair and perform preventative maintenance on marketing equipment
- Unload and reload with products as necessary
- Educate customers on basic equipment repair and upkeep procedures
- Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines
- Fill installed equipment and adjust to proper mixture
- Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
- Collect accurate and complete equipment and customer information
- Remove old parts and replace with new parts
- Maintain parts inventory on service truck
- Establish positive relationship with contacts at service calls
- After each call, complete documentation on e-pad
- Transport miscellaneous items (e.g., compressors for repair / scrap, cardboard for recycle, etc.)
- Follow all safety requirements, regulations, and processes
- Follow all driving rules and regulations when operating company vehicle
- Complete of all job role training modules ( Pepsi Pro training)
- Build competence and skill in diagnosis and repair of beverage industry equipment
- Regular, reliable, predictable attendance
BASIC QUALIFICATIONS :
Note : In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted.
HELPFUL EXPERIENCE :
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
