Manager, Professional Development

POSITION TITLE: Manager, Professional Development

LOCATION:  Buffalo, NY 

REPORTS TO: Managing Director

WHO WE ARE LOOKING FOR:

At Per Scholas, we are committed to empowering individuals to launch and advance their careers in the ever-evolving field of technology. We are searching for a passionate and dynamic individual to join our team as a Professional Development Manager. The ideal candidate is enthusiastic about helping learners develop the skills and confidence needed to excel in today's competitive job market. If you are dedicated to preparing individuals for career success, possess expertise in job readiness coaching, and are committed to helping learners become job-ready, we want you to be part of our team.

WHAT YOU’LL DO:

Career Readiness Curriculum & Workshops:

• Conduct comprehensive career development training sessions using an approved curriculum to prepare learners for entry to mid-level jobs in Information Technology.
• Provide coaching to learners in a diverse range of complex subjects, encompassing interviewing techniques, crafting resumes and cover letters, optimizing LinkedIn profiles, devising effective job search tactics, fostering workplace success, delivering career advancement training, and various other areas of expertise.
• Design supplementary curriculum to meet evolving learner and employer needs.
• Collaborate with the Recruiting and Admissions team to onboard and engage new learners effectively.
• Offer remediation workshops and individual coaching sessions for learners needing extra support.
• Take full ownership of the Key Performance Indicator (KPI) focused on job readiness.

Learner Performance & Experience Management:

• Serve as the primary point of contact for learner questions and issues.
• Provide ongoing individual career counseling to learners.
• Ensure accurate data management in our CRM system.
• Collaborate with technical instructors to prepare learner evaluations.
• Participate in cross-functional learner progress meetings with other departments.
• Oversee learner resume uploads into Salesforce.
• Manage learner attendance and performance policies, including communication with learners not meeting program compliance requirements.
• Accompany learners to corporate engagement site visits, mock interviews, networking events, and lunch and learns with employer partners.
• Collaborate with the learner support team to provide wellness and financial support to learners.

Career Advisement:

• Assist individuals in identifying and planning their career paths, aligning their skills and aspirations with available opportunities.
• Offer advice on professional development opportunities, training programs, and skill enhancement to aid in career advancement.
• Collaborate with Talent Solutions to recommend graduates for specific job requisitions, leveraging insights into individual skills and talents.
• Conduct one-on-one sessions to address career concerns, strategize career goals, and provide ongoing support throughout their professional journey within the organization.
• Facilitate connections with relevant stakeholders, mentors, and departments to broaden career prospects and opportunities.
• Maintain accurate records of career advisement sessions and contribute to reports evaluating the success of career development initiatives.

WHAT YOU’LL BRING TO US:

Professional Qualifications

• 3-5 years experience in workforce development with a specific background in job readiness coaching, or education
• Experience in talent acquisition, organizational development, or adult learning in the tech sector, a plus
• Demonstrated experience in adult classroom training and understanding of principles of classroom  instruction 
• Experience with Salesforce, Google Suite, and Learning Management Systems (LMS) preferred

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are not afraid to make tough decisions or have tough conversations with learners.
• You are data-driven, results-oriented, and a forward-looking catalyst for social change.
• You are a resourceful thinker.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills.
• You are tech-savvy and can learn quickly.
• You are strong at managing your time and you can balance multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

For this role specifically, we are targeting a salary range of $50,000 - $60,000 where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

Salary : $50,000 - $60,000