Program Manager

Percepto is the leading provider of autonomous inspection and monitoring solutions, harnessing robotics, including our very own market-leading industrial drone-in-a-box solution. Our team is made up of software and hardware engineers, industry experts, and professionals who are all passionate about innovation and driven to push the boundaries of what’s possible with software, AI, and hardware. We are a fast-growing company with offices in Israel, the U.S., and Australia, with Fortune 500 clients around the world. Our company growth is not stopping any time soon, and we are looking for great talent like you to join our team!

Role Summary:

The program manager will lead our efforts to achieve operational excellence and maximize value delivery through streamlined program management practices. This role entails overseeing the seamless integration and coordination of all customer-related activities, consolidating and reporting customer-specific KPIs, and ensuring optimal program delivery through effective cost control and human capital management. Collaborating closely with internal cross-functional teams, including Delivery, Supply and Logistics, Technical Support, Engineering, Account Management, and Drone Pilots, the Program Manager will play a pivotal role in driving successful program delivery and achieving our business objectives.

Responsibilities:

Key Responsibilities:

End-to-End Integration and Coordination:

• Coordinate and integrate all Program-related work performed by different departments or groups
• Ensure alignment of activities to achieve program objectives effectively and efficiently
  
  

Program Plan Development:

• Develop and maintain a comprehensive program plan encompassing all projects and work deliverables related to the customer
• Ensure alignment with organizational goals and objectives
  
  

Consolidation and Reporting of Program-Specific KPIs:

• Consolidate and report program-specific Key Performance Indicators (KPIs), ensuring seamless aggregation of performance metrics across the program and delivering cohesive reports for comprehensive end-to-end visibility
  
  

Cost Control and Budgeting:

• Develop and monitor program budget and expenditures
• Perform Actual vs Budget variance analysis and forecast to completion analysis to identify opportunities for cost optimization and efficiency improvements
  
  

Program Risk Analysis and Mitigation:

• Identify potential risks and develop mitigation strategies
• Proactively address issues to minimize the impact on program delivery
• Lead problem-solving efforts to address challenges and obstacles encountered during program execution
  
  

Communication:

• Establish and maintain program governance framework
• Facilitate effective communication among all stakeholders, including cross-functional teams and leadership to ensure alignment on project goals and objectives
• Provide regular updates on program status, milestones, and risks
  
  

Program Human Capital Management:

• Workforce Planning: Assessing staffing needs for the program and ensuring adequate resources are available to meet project requirements
• Recruitment and Selection: Participating in the recruitment process by identifying skill requirements, interviewing candidates, and making hiring recommendations
• Training and Development: Identifying training needs, coordinating training programs, and facilitating skill development opportunities for program team members
  
  

Operations Management:

• Manage daily operations, including scheduling, dispatching, and supervising a team of Field Operators.
• Coordinate the maintenance schedule specific to a stragetic customer with the Ongoing Operations Manager to ensure adherence to the Percepto Maintenance Plan.
• Coordinate any necessary system repairs with Workshop technicians.
• Conduct check-in points with the Delivery team on deployment status and ensure proper handover upon completion of system deployment.
• Ensure all tasks are carried out in accordance with schedules and client expectations.
• Safely conduct operations, adhering to FAA, other local aviation regulations, OSHA regulations, and customer-specific safety protocols.
• Maintain proper documentation of all work performed and timely provide status updates as required.
• Consolidate and report operations-specific Key Performance Indicators (KPIs).
• Develop, manage, and track operational budgets to ensure cost-effectiveness.
• Implement and maintain best practices for operational efficiency and excellence.
• Continuously seek opportunities to improve operational processes and performance.
  
  

Requirements:

• Bachelor’s degree in Business Administration, Project Management, or a related field. Master's degree is a plus
• PMP or PgM certification is a must
• Minimum 7 years of proven experience as a Program Manager in a customer-facing role, with a track record of successfully managing large-scale, multi-phase initiatives with budgets exceeding $10M; experience within the Utilities, Energy, Technology, or High-Tech Manufacturing industries is highly preferred
• Strong leadership and interpersonal skills including the ability to guide team members and influence stakeholders to drive progress and successfully complete work across the program.
• Flexibility in personal communication approach to successfully engage, collaborate, and build effective work relationships.
• Exceptional organizational and time management abilities, with a keen attention to detail.
• Excellent analytical skills
• Proficiency in project management tools and software, such as Microsoft Project, Jira, MS Suite, etc.
• Proven ability to thrive in a fast-paced and dynamic environment, adapting quickly to changing priorities and requirements.
• Demonstrated ability to clarify complex concepts and situations, simplifying them into understandable components for diverse audiences
• Experience in human capital and performance management for a team of 20 employees, including overseeing recruitment, training, performance evaluations, and professional development initiatives.
  
  

We offer:

• Competitive compensation
• Relocation assistance/bonus
• Benefits: medical/dental/vision with company premium allowance, Health Reimbursement & Savings Accounts, 401(K) Plan
• Paid Time Off
• Healthy work-life balance
• Great career opportunities
• Working with cutting-edge autonomous systems
• Great team and supportive environment
  
  

Why join Percepto? We care about the people we work with; we want our team members to grow and develop professionally, to find their jobs rewarding and intellectually stimulating, and of course - to have fun and feel that they are part of the Percepto family.