What are the responsibilities and job description for the Market Sr. Sales Manager position at Peregrine Hospitality?
The Market Sr. Sales Manager will be responsible for identifying and soliciting qualified target accounts and nurturing existing accounts to close all qualified group business to achieve sales goals (RNs, ADR, revenue and F&B). You will oversee multiple properties: Residence Inn Breckenridge, Holiday Inn Steamboat Springs and LaQuinta Steamboat Spring and will execute all sales related activities from outside calls, sales trips/trade shows, sites, entertainment, Fam trips, etc. Building strong, trusting, long-lasting client, GSO and peer relationships is a must. Market Sr. Sales Manager must ensure their financial goals in the overall revenue goal and success of the hotel.
Essential Functions
- Exceed established monthly, quarterly and annual targeted sales goals.
- Maintain an active list of target accounts to ensure continuous relationship development.
- Establishes new client relationships and maintains existing relationships to maximize revenue.
- Actively solicits new business opportunities through prospecting target client list.
- Seeks methods to penetrate key business activities within the market and finds profitable ways to bring this business to the hotel.
- Actively participates in industry related organizations. Attends trade shows, community events and industry meetings to develop business.
- Responsible for budget and forecast of sales revenues and goals.
- Work collaboratively with all sales channels (e.g. on-property resources) to ensure sales efforts are coordinated, complementary and not duplicative.
- Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.
- Capture and close the best opportunities for the property based on market conditions, the property's needs and within the hotel parameters.
- Execute and support the operational aspects of business booked. Transfer accurate, complete, and timely information to the Events department in accordance with hotel and brand standards.
- Promote accountability to drive superior business results. Includes successful execution of sales strategies and business processes.
- Effectively resolve guest issues that arise as a result of the sales process. Bring issues to the attention of property and sales leadership team as appropriate.
- Serves as a role model to demonstrate appropriate behaviors.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Fosters open channels of communication between all employees.
- Participates in the performance appraisal system process, giving feedback when needed.
- Encourages and builds mutual trust, respect, and cooperation among associates.
- Follow all additional duties as assigned by management.
Skills and Abilities
- Understand the mission, vision, and goals of the hotel.
- Must possess excellent communication, follow up, and organizational skills.
- Sets high personal performance standards.
- Maintaining confidentiality and sensitive information is a must.
- Strong computer skills and proficient in Microsoft Office.
- Strong leadership skills and the ability to apply them in a dynamic environment.
- Establish goals and objectives for department.
- Well organized, focused and complete all work assigned.
- Work cohesively with co-workers and all departments as part of a team.
- Build morale and promote positive employee engagement.
- Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
- Ability to communicate verbally and electronically with guests, management, co-workers, members and marina tenants.
- Ability to effectively present information to associates, management, guests, members, marina tenants and the public in one-on-one and group situations.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to understand guest service needs.
Job Qualifications/Requirements
- Education: Bachelor’s degree required or equivalent combination of education and experience.
- Experience: Minimum 5 years’ experience of sales experience with dual property experience preferred.
- Will be required to work flexible scheduled shifts based on business needs
Physical Requirements - the minimum physical requirements for this position include but are not limited to:
- Must be able to lift and/or carry up to 40 pounds frequently to assist guests
- Ability to stand for extended periods of time
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
- Ability to bend and twist, push, and pull, stoop, and kneel
- Ascend and descend a ladder
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectserviceshr@kslresorts.com.
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.