What are the responsibilities and job description for the Public Area Attendant-Houseperson position at Peregrine Hospitality?
Position Summary
As a Public Area Attendant, you will be responsible for maintaining a clean and attractive public area appearance while providing attentive, courteous and efficient service to all guests. As a Houseperson you will assist the Room Attendants, stripping rooms, remove trash, stocking linen closets.
Essential Functions
- Maintains supply levels in the public areas, toilet paper, and Kleenex.
- Maintains and cleans all public washrooms, checking twice each hour.
- Makes routine checks of all public areas to ensure cleanliness. Empties ash urns.
- Dust all tables, lamps, and ledges in all public areas and corridors.
- Maintains the cleanliness of all windows, glass, and doors in public areas.
- Checks guest elevators, clean carpets, and polishes metals as necessary. Maintains elevator tracks.
- Performs cleaning tasks in public areas, including vacuuming, sweeping, moping, and collecting garbage.
- Assists guests and other staff members as needed.
Skills and Abilities
- Understand the mission, vision, and goals of the hotel
- Must be able to prioritize and work efficiently with limited supervision
- Must be detail-oriented and able to multi-task efficiently
- Must be able to speak, understand, and communicate the primary language(s) used in the workplace
- Must possess excellent communication, follow-up, and organization
- Must have the ability to push, pull bend, squat, and lift regularly
- Use of PPE as needed for duty assigned and with the use of required tools and equipment
- Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow up
- Be a clear thinker, remaining calm and resolving problems using good judgment
- Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team
Job Qualifications/Requirements
Education: High School diploma or GED equivalence
Experience: Prior experience in a similar role. Hotel experience preferred.
Physical Requirements
The minimum physical requirements for this position include but are not limited to:
- Must be able to lift and/or carry up to 40 pounds frequently to assist guests
- Ability to stand for extended periods of time
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
- Ability to bend and twist, push, and pull, stoop, and kneel
- Ascend and descend a ladder
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
