What are the responsibilities and job description for the Installation Technician - Residential (Lead) position at Performance Audio & Video - Atlanta?
Company Overview
Performance Audio & Video specializes in custom audio-visual and smart home solutions across residential and light commercial markets. With a reputation for delivering white-glove service and meticulous attention to detail, Performance Audio & Video combines innovative technology with a personalized client experience. Their team thrives on efficiency, professionalism, and craftsmanship, offering a supportive and growth-oriented environment.
Why Join Us?
- Master Your Craft: We believe in rewarding knowledge and skill. With our "skills-pay" structure, your compensation grows as you advance your technical expertise—whether that's Control4 programming, Lutron lighting control, or AV networking.
- High-Touch, High-Standards Culture: Work alongside a small, elite team where excellence isn't optional—it's expected. Leadership is deeply committed to quality, mentorship, and doing things the right way the first time.
- Clear Growth Path: As a growing company, we are passionate about helping employees grow too. Certifications, continuing education, and career development are part of the organization's DNA.
- Leadership Opportunity: This isn’t just another tech role. As a Level 3 Technician, you'll mentor others, take ownership of projects, and make a tangible impact on the team’s success.
- Strong Company Values: Integrity, craftsmanship, communication, and a client-first mindset are at the heart of everything we do.
Job Overview
Performance Audio & Video is seeking a Level 3 AV Technician to serve as a lead field technician on residential and light commercial integration projects. This individual will mentor junior technicians, lead installations, and ensure projects meet the highest quality standards and customer expectations. The ideal candidate will have strong technical skills in AV, networking, lighting control, and automation systems, along with the leadership ability to help grow and guide a small but mighty team.
Responsibilities
- Lead the installation of residential and commercial AV systems, including racks, displays, projectors, speakers, and smart home technology.
- Configure and program control systems such as Control4, Elan, Lutron, and related technologies.
- Commission systems, perform final quality checks, and participate in client walkthroughs.
- Mentor and guide junior technicians; serve as a knowledge resource on best practices and system troubleshooting.
- Maintain clear communication regarding project updates, challenges, and timelines.
- Document daily site progress and maintain updated records.
- Ensure job sites are clean, organized, and ready for client turnover.
- Conduct basic troubleshooting and provide on-site client support as needed.
Qualifications
- Required Experience:
- 3-5 years in AV installation, smart home integration, or related fields.
- Strong proficiency with Control4 systems (Associate Installer or Programmer certification preferred).
- Experience with Lutron Lighting (Caseta, RA2, RA3) and HomeWorks preferred.
- Ability to build and lace AV racks, terminate and test CatX and fiber optic cabling.
- Proficient in network setup and configuration (Araknis preferred).
- Installation and configuration of video over IP solutions (Just Add Power, AVPro, MoIP).
- Surveillance system setup and integration experience.
- Preferred Certifications:
- Control4 PCNA, Level II Certification
- Lutron Lighting and Shade Certifications
- Elan Automation Programmer experience
- Security System installation and integration experience
- Additional Requirements:
- Must pass a criminal background check.
- Must have a valid Georgia driver's license with a clean driving record.
- Physically able to climb ladders, work in crawl spaces, and lift up to 50 lbs.
- Must be comfortable traveling overnight up to 10% of the time.
Benefits
- PTO and Company Holidays
- Health, Dental, and Vision Insurance
- Company-provided Equipment
- Paid Professional Training and Certifications
- Skills-Based Pay Growth Opportunities
Compensation
- Base Pay: $28.00–$35.00/hour (Depending on skills and certifications)
- Additional Earning Opportunities:
- Higher pay tiers for candidates with advanced certifications (e.g., Control4 Level II, Lutron HomeWorks).
- Skills-based advancement program tied directly to certifications and technical competencies.
Job Type: Full-time
Pay: $28.00 - $35.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) 3% Match
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $28 - $35