What are the responsibilities and job description for the Mission Support Specialist position at Performance Drone Works, LLC?
Company Overview
At Performance Drone Works (PDW), we’re at the forefront of creating custom small unmanned aerial systems (sUAS) for the modern warfighter. PDW is proudly American owned, with all design, engineering, and manufacturing of our products taking place domestically.
Role
PDW is seeking a Mission Support Specialist to join our team, contributing to the successful field operation and training of our unmanned aerial systems (UAS). The ideal candidate will thrive in a dynamic, fast-paced environment, possess strong technical and instructional skills, and excel at problem-solving. This role requires significant travel (75%).
Responsibilities
- Perform routine inspections, diagnostics, and preventative maintenance on UAS platforms and associated equipment.
- Troubleshoot and repair hardware, electronics, and software issues.
- Test and calibrate UAS components to ensure optimal performance and safety.
- Provide on-site and remote technical support.
- Maintain detailed records of repairs, maintenance, and operational activities.
- Collaborate with internal teams to improve workflows and technical processes.
- Develop and deliver comprehensive UAS training programs (virtual and on-site).
- Train clients on UAS operations, mission planning, safety protocols, and regulatory compliance.
- Create and update training materials (manuals, guides, presentations).
- Provide detailed training after-action reports to leadership.
Requirements
- High school diploma or equivalent (technical certifications or associate degree preferred).
- Minimum 5 years of experience in UAS field operations, maintenance, and training.
- FAA Part 107 Remote Pilot Certificate.
- Proficiency with various UAS platforms (fixed-wing, multirotor, hybrid).
- Strong knowledge of electronics, mechanical systems, and software integration.
- Familiarity with mission planning software, GPS systems, and telemetry tools.
- Ability to use diagnostic equipment and tools.
- Excellent communication and instructional abilities.
- Strong problem-solving and organizational skills.
- Ability to lift up to 50 pounds and work in various field conditions.
ITAR Requirement
In compliance with International Traffic Arms Regulations (ITAR), candidates must be U.S. Citizens, U.S. Permanent Residents (Green Card holders) or individuals granted asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3).
Compensation and Benefits
PDW values our team, and we offer a compensation package reflective of your experience and capabilities. Benefits include:
- Comprehensive BCBS medical, dental, and vision coverage; 80% sponsored by the company.
- Safe Harbor 401(k) with company match.
- A work environment that encourages teamwork and innovation.
- Competitive salary, generous paid time off (PTO), and flexible leave options.
Commitment to Inclusivity
PDW is an equal opportunity employer that upholds all federal and state non-discrimination laws. We ensure a fair and unbiased evaluation for employment for all qualified candidates, regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, medical condition, disability, genetic information, veteran status, or any other characteristic protected by law.
