What are the responsibilities and job description for the A/R Coordinator / Customer Service Rep position at Performance Foodservice?
We Deliver the Goods:
Under direct supervision, performs a variety of tasks related to maintaining the accounts receivable for an organization. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty
assigned to best serve the company.
Responsibilities may include, but not limited to:
6 - 12 Months Accounting, Accounting Admin Support, Customer Service, Call Center or related area
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Under direct supervision, performs a variety of tasks related to maintaining the accounts receivable for an organization. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty
assigned to best serve the company.
Responsibilities may include, but not limited to:
- Accumulates, sorts, and files receivable documentation to facilitate research and reconciliation. Verify adjustments to invoices made at time of delivery, process, collections and/or adjustments as needed.
- Prepares, prints and processes customer invoices on a weekly and monthly basis.
- May record out of town bank deposits, transfers, voids, non-sufficient funds (NSF) checks and associated activity.
- May process daily credit card and wire transfers. Researches and enters cash receipts and updates customer ledgers, as needed.
- Assist customers, sales representatives and internal staff with payments, credits, invoices, balances due and adjustments. May respond to driver inquiries relating to adjustments to invoices.
- Print reports for management or other departments; maintain accurate records of accounts receivable including filing and statements.
- Back up other accounting or administrative support staff, as needed.
- Input customer orders, customer credits, invoicing information accurately and in a timely manner.
- Assist customers with orders and problems.
- Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
- Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
- Attend customer service meetings and trainings.
- Performs other related duties as assigned.
6 - 12 Months Accounting, Accounting Admin Support, Customer Service, Call Center or related area
