What are the responsibilities and job description for the IT Analyst position at Performance Foodservice?
Job Description:
Please Note: Operating Company Location Will be Moving to Forth Worth, TX, in Summer 2025This role supports the company's computer network and supports computer users. Solves practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interprets a variety of instructions furnished in written, oral, diagram, or schedule form. Communicates and deals with wide range of associates. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company
- Evaluates, recommends, purchases, inspects, stages and installs computer equipment. Installs software packages such as operating systems, word processing, or spreadsheet programs.
- Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Installs microcomputers, software, and peripheral equipment.
- Maintains an inventory of all computer equipment, software, license agreements and support agreements.
- Supports and maintains the computer network ensuring a high level of reliability and performance.
- Answers user’s inquiries concerning systems operation.
- Diagnoses system hardware, software, and operator problems.
- Recommends or performs minor remedial action to correct problems based on knowledge of system operation. Instructs user in use of equipment and software.
- Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training.
- Provides support for local and remote operator errors.
- Replaces defective or inadequate software packages.
- Refers major hardware problems to service personnel for correction.
- Talks to programmers to explain software errors or to recommend changes to programs.
- Calls software and hardware vendors to request service regarding defective products.
- Defines and corrects problems with computer network, e-mail system and client software.
- May maintain and update telephone system
- Will be providing reports from various systems to Senior Leaders
Qualification:
- High School Diploma/GED or Equivalent Experience
- Information technology programming and data
Company description
Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.