What are the responsibilities and job description for the Lead Customer Service Representative position at Performance Foodservice?
Customer Service Representative
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Performance Foodservice.
About the Role:
- Assist customers with orders and inquiries in a professional and timely manner.
- Maintain accurate records of customer interactions, including orders, complaints, and communication.
- Coordinate with warehouse and delivery teams to ensure timely order fulfillment and meet customer expectations.
- Provide product information and recommendations to customers, increasing their satisfaction and loyalty.
- Collaborate with the sales team to increase customer retention and drive business growth.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and conflict resolution skills.
- Accuracy and attention to detail in record-keeping and data entry.
Estimated Salary: $45,000 - $55,000 per year
Performance Foodservice
Salary : $45,000 - $55,000
