What are the responsibilities and job description for the Domestic Freight Forwarding Agent position at Performance Logistics/Lynden Logistics?
Job Overview
We are seeking a detail-oriented and proactive Freight Forwarder to join our logistics team. In this role, you will be responsible for coordinating and managing the transportation of goods across international borders. You will work closely with clients, carriers, and suppliers to ensure timely and efficient delivery of freight while maintaining compliance with all regulations. The ideal candidate will have a strong background in supply chain management and transportation sales, with excellent communication and organizational skills.
Essential Duties and Responsibilities:
- Analyze and solve complex situations, meeting legal, company, and customer expectations.
- Provide outstanding service through daily communication with internal and external customers.
- Ensure smooth and timely process and documentation flow, booking orders, quoting customers, tracking orders, and keeping customers updated.
- Accurately enter data into our operational system.
- Track, trace, and report files.
- Ensure accurate and timely client and vendor billing.
- Ensure timely delivery of freight and clearance where applicable.
- Maintain good relationships with suppliers.
- Ensure compliance with all regulations.
- Respond to emails and requests promptly.
- Meet SOP and SOW standards in accordance with company policy.
- Maintain predictable and consistent attendance.
Qualifications:
- High school education or equivalent and three years of progressive work experience in operations, or a four-year degree plus two years of customer service or freight operations experience.
- Ability to read and interpret documents such as tariffs, safety rules, operating and maintenance instructions, and procedure manuals.
- Strong math skills for computing pricing, costs, fees, and weights and measures.
- Experience working with vendors, customers, and other company departments to meet deadlines.
- Proficient in Microsoft Office; Microsoft Access database management is a plus.
- Good organizational skills.
- Preferred qualifications include air freight industry experience.
- Ability to oversee and assist in the preparation of accurate customs export documents.
Why Work for us :
- Compensation: Competitive pay for your experience start is $23.00 - $26.00 per hour.
- Healthcare: Medical, dental, HSA.
- Paid Time Off: 40 hours of PTO, increasing with years of service.
- Holidays: 8 paid holidays.
- Retirement Plan: 401K with match.
Join our dynamic team as a Freight Forwarder where your expertise will contribute significantly to our logistics operations!
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
Work Location: In person
Salary : $23 - $26