What are the responsibilities and job description for the Medical Office Team Lead position at Performance Ortho?
Join Our Team
Performance Ortho is a leading provider of orthopedic healthcare services. We're committed to delivering exceptional patient experiences across multiple facilities.
Your Role
As a Patient Care Coordinator, you'll play a vital role in ensuring seamless office operations and patient satisfaction. You'll serve as a key touchpoint for patients, ensuring they feel valued and understood throughout their visits.
Key Responsibilities
- Exhibit professionalism and empathy, building patient trust through expert handling of inquiries and scheduling needs
- Maintain composure in dynamic situations, demonstrating a solutions-oriented mindset in addressing issues
Requirements
- Minimum of 3-5 years of experience in customer service, hospitality or healthcare administration
- Prior experience in a medical or clinical office setting preferred
Our Benefits
- 401(k) matching
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
- Professional Development
