What are the responsibilities and job description for the Orthopedic Office Coordinator position at Performance Ortho?
As a Patient Care Coordinator at Performance Ortho, you'll play a pivotal role in ensuring seamless office operations and patient satisfaction.
Key Objectives
- Serve as a key touchpoint for patients, ensuring they feel valued and understood throughout their visits.
- Exhibit professionalism and empathy, building patient trust through expert handling of inquiries and scheduling needs.
- Drive operational efficiency by ensuring smooth and timely check-in and check-out processes.
Requirements
- Minimum of 3-5 years of experience in customer service, hospitality or healthcare administration.
- Prior experience in a medical or clinical office setting is preferred.
- Bachelor's degree in healthcare administration, business, or a related field is preferred but not required.
