What are the responsibilities and job description for the Patient Experience Manager position at Performance Ortho?
About the Role
We're seeking an experienced Patient Care Coordinator to join our team at Performance Ortho. As a key member of our administrative team, you'll ensure seamless office operations and provide top-notch patient care.
Your Key Responsibilities
- Drive operational efficiency by ensuring smooth and timely check-in and check-out processes
- Act as a liaison between patients and clinical teams, offering compassionate support and directing concerns to appropriate channels
Requirements
- Minimum of 3-5 years of experience in customer service, hospitality or healthcare administration
- Prior experience in a medical or clinical office setting preferred
- Bachelor's degree in healthcare administration, business, or a related field preferred, not required
Why Choose Us
- A supportive and collaborative work environment
- Opportunities for professional growth and development
- A comprehensive benefits package
