Commercial Roofing Field Technical Representative

The Field Technical Representative provides technical support to SOPREMA and PRS Sales and their customers by providing technical advice; conducting technical and hands on product presentations on all SOPREMA and PRS products; investigating claims; performing claim repairs when feasible; conducting job startups, interim site visits and final site visits; and performing Contractor Training courses as identified and needed.

Essential Functions and Responsibilities:

1. Assist other Field Technical Representatives as identified by the Regional Technical Manager.

2. Observe and document condition of SOPREMA or PRS installed materials on assigned projects using provided technology devices.

3. Perform warranty related claim repairs using SOPREMA or PRS materials when possible.

4. Observe and document on third party testing conducted on SOPREMA or PRS installed materials.

5. Carry out projects according to the short and long-term objectives of the strategic group of SOPREMA.

6. Ensure follow up on warranty requests, claims, training programs, update of technical documentations, CAD details and job site trials.

7. Cooperate with Marketing, Research and Development and other departments to achieve the global objectives of the company.

8. Plan and implement, with the guidance of the Regional Technical Manager, daily and long-term duties according to the established priorities.

9. Bring information on construction market trends and the competition to Regional Technical Manager or National Field Technical Manager.

10. Participate in regional activities and exchange with regional SOPREMA and PRS sales staff and customers to stay in tune with the market.

11. Provide day to day support to the Sales Representative to help them to achieve customers’ satisfaction.

12. Develop and maintain a strong relationship with other members of the SOPREMA Group Companies.

13. Complete technical or other training requirements assigned by the company.

14. Other responsibilities as determined by the Regional Technical Manager.

Minimum Qualifications:

1. Relevant hands-on experience in construction/installation of roofing, waterproofing, and building envelope materials.

2. Must have excellent verbal and written communication skills, and excellent presentation skills.

3. Extensive knowledge of roofing and building envelope materials, concepts, and marketplace of construction markets in their territory.

4. Good understanding with respect to sales and marketing techniques and concepts.

5. Possess basic understanding of manufacturing processes and limitations.

6. Must have exceptional decision-making skills including the ability to resolve technical issues while having the interpersonal skills to manage sensitive situations.

Working Conditions and/or Physical Demands:

1. Will be required to visit construction sites and review material installation on a regular basis.

a. Requires climbing ladders and descending into trenches and tunnels. Must be always compliant with all safety procedures. Must wear personal protective equipment (PPE) as required.

2. Regular travel in the territory that has been assigned will be required, as well within the region or other regions, and possibly abroad as identified by the Regional Technical Manager.

3. Frequent travel can be expected. Air and vehicular travel are possible.

4. While away, the Field Technical Representative can expect after-hours dinner meetings and weekend meetings as required to accomplish their duties.

5. Some irregular hours can be anticipated.

Reports to the Regional Technical Manager.

Job Type: Full-time

Pay: From $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Parental leave
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Application Question(s):

• With what types of roofing materials/systems do you have experience, and over how many years?
• Do you have hands on experience installing low-slope commercial roofing or waterproofing systems?
• Are you able to travel regular within a multi-city or multi-state territory with overnight stays?
• Are you physically able to complete the responsibilities of a field technical representative, which includes climbing stairs, scaffolds, or ladders, and lifting equipment and materials weighing between 7-75 pounds?
• What is your experience with technology or software programs (Word, Excel, etc.)?
• What is your salary requirement to make a job change?

Work Location: In person

Salary : $85,000