What are the responsibilities and job description for the Service Writer Job at Performance Toyota in Fairfield position at Performance Toyota?
Job Type
Full-time
Description
We need a Service Writer with 3 years of experience to provide personalized assistance on light maintenance and repair services, especially for our Express Maintenance service. At Performance Toyota Fairfield , we value Service Advisors who have extensive product knowledge and offer genuine advice to customers.
Earn $ 55,000.00 to $ 75,000.00 Annually (Experience Based)
Hours are Monday - Friday 7 am to 6 pm (Alternating Saturdays)
This Position is Full Time
Bilingual Is A Plus
Performance Toyota Fairfield is a fast-paced, fun, and cohesive team with an unmatched work culture for all employees. That's right, and you can enjoy your work yet still experience enormous opportunities for career growth and greater responsibility as you develop under a caring leadership team! We are located on Rt-4 right off I-275 outside of Cincinnati. So, If you're looking for a career and not just a job, we want to hear from you!
Why Choose A Career At Performance Toyota Fairfield?
Service shop is environmentally controlled all four seasons of the year!
Performance Automotive Network provides Careers, not jobs!
Advancement potential rewards top performers!
15 Time winner of the prestigious "President's Award" for outstanding performance in sales, SERVICE and guest satisfaction!
Employee Benefits Available :
Paid vacation
401k retirement plans with Generous Company Match
Health insurance
Vision coverage
Dental Plan
HSA or FSA plans
Life insurance
Short- and long-term disability
Technician Tuition Assistance Program
Coming soon : " Performance Tech Academy "
Requirements
Maintain your Customer Satisfaction Scores at or above the district goal
Receiving in customer's and their automobiles in the most effective and timely manner
Constant communication with your service technicians
Calling customers with diagnostic results and recommendations from your technicians
Selling the recommendations from your technicians
Communicate authorized recommendations to your technicians with a "promise time" for completion of work
Prompt call to customers when vehicle is washed and ready
Notify your customer if there are any delays to the "promise time" and why; before the "promised time" for pick up
Close all repair orders and review with customers as they pick up their automobiles
Qualifications :
3 years of Service (Writer) experience preferred
High school diploma / GED required
Competent level of computer literacy
Substantial time management technique
Have a general understanding of automotive maintenance
Maintain an energetic, positive, and respectful attitude with everyone
Need to have a great driving record
Performance Toyota Fairfield is a drug-free workplace
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