What are the responsibilities and job description for the Customer Service Representative position at Performing Arts Consultants?
About the job Customer Service Representative
Performing Arts Consultants is committed to providing exceptional service to our customers. We are looking for a dedicated, friendly, and professional Customer Service Representative to join our team.
As a Customer Service Representative, you will be the first point of contact for our customers, providing them with support, information, and solutions to enhance their experience with our services.
- Key Responsibilities :
- Respond to customer inquiries via phone, email, or chat in a timely manner.
- Provide accurate information about services.
- Resolve complaints and issues, ensuring customer satisfaction.
- Collaborate with team members to improve customer service processes.
- Stay updated on product knowledge and company policies.
- Qualifications :
- High school diploma or equivalent; further education is a plus.
- Previous experience in customer service or a related field preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office and customer service software.
If you are passionate about helping others and have a positive attitude, wed love to hear from you! Please send your resume and cover letter.
