What are the responsibilities and job description for the Retail Sales Associate position at Perfume Galleria of America, LLC.?
Perfume Gallery is looking for people seriously interested in working with great motivation to grow with the company. Individuals must have these following skills:
1. Customer Service Skills
- Providing exceptional customer service
- Handling customer inquiries and complaints
- Building customer relationships and loyalty
- Knowledge of store products and services
2. Sales Skills
- Upselling and cross-selling products
- Meeting and exceeding sales targets
- Product demonstrations and recommendations
- Cash register operation and processing transactions
3. Communication Skills
- Clear and effective verbal and written communication
- Active listening to understand customer needs
- Interpersonal skills for building rapport with customers
4. Problem-Solving Skills
- Resolving customer complaints in a professional manner
- Handling difficult situations with patience and tact
- Providing solutions for product-related issues
5. Teamwork and Collaboration
- Working well with team members and supervisors
- Collaborating in a high-paced environment
- Supporting team efforts to meet store goals
6. Organizational Skills
- Maintaining a clean and organized store
- Managing inventory and stock
- Merchandising products effectively
7. Technical Skills
- Proficiency in point-of-sale (POS) systems
- Handling cash, credit, and returns
- Familiarity with inventory management software
8. Time Management
- Managing time effectively during busy shifts
- Prioritizing tasks to meet deadlines and customer needs
- Multitasking in a dynamic environment
9. Attention to Detail
- Ensuring product displays are neat and accurate
- Monitoring stock levels and restocking as needed
- Checking for pricing accuracy
10. Product Knowledge
- Understanding features, benefits, and specifications of products
- Keeping up-to-date with new arrivals and promotions
- Advising customers on products based on their needs
Job Types: Full-time, Part-time
Pay: $10.00 - $21.44 per hour
Expected hours: 15 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $10 - $21