What are the responsibilities and job description for the Sales Associate position at Perfume Plus?
A sales associate is responsible for greeting customers, assisting them in finding products, providing product information, answering questions, and facilitating purchases by processing transactions, all while aiming to achieve sales goals and ensure customer satisfaction; essentially acting as the public face of the store by actively engaging with customers and promoting products. Key responsibilities of a sales associate include:
- Customer interaction: Greeting customers warmly, establishing rapport, and actively listening to their needs to recommend suitable products.
- Product knowledge: Possessing in-depth knowledge about the products sold, including features, benefits, and pricing to accurately answer customer inquiries.
- Sales assistance: Guiding customers through the selection process, suggesting add-on items (upselling), and promoting current sales or promotions.
- Transaction processing: Handling payments at the point-of-sale (POS) system, including cash, credit cards, and gift cards.
- Inventory management: Maintaining stock levels by restocking shelves and ensuring product displays are organized.
- Customer service: Addressing customer concerns promptly, resolving issues, and ensuring a positive shopping experience.
- Visual merchandising: Assisting in creating visually appealing product displays to enhance customer engagement.
- Sales reporting: Tracking sales performance, identifying trends, and reporting relevant data to management.
Required skills for a sales associate:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to build rapport with customers quickly
- Product knowledge and understanding of market trends
- Basic math skills for accurate transactions
- Ability to work independently and as part of a team
Job Types: Full-time, Part-time, Seasonal
Pay: $12.00 - $13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $12 - $13