What are the responsibilities and job description for the Opcenter (Camstar) Engineer position at Peritus Inc.?
Job Details
Roles and Responsibilities:
- Responsible for solving any issues related to Opcenter (Camstar) MES applications and related integrations.
- Ensures reactive and proactive management of IT problems and known errors
- Lead root cause analysis to ensure recommended solutions meet business requirements
- Work closely with users to troubleshoot issues, and research methods of improving business processes.
- Handling and providing solution at per defined SLA for P1, P2 or P3 tickets.
- Support the integration between MES, PLC/SCADA and other L1, L2 & L3 system
- Ability to communicate effectively with Client / Vendor to drive results.
- Run efficient DevOps for platforms, products, or systems ensuring availability and optimal performance for responsible service area
- Coordinates efforts of all problem analysis, including suppliers and external teams, to ensure timely resolution of problems.
- Active participation in Automations and Service Improvement programs
- Develop strong working relationships with cross-functional teams
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