What are the responsibilities and job description for the Depot/Field Service Technician (Springfield, IL) position at PerkinElmer?
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80 year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Depot / Field Service Technician (Springfield, IL)
Location(s)
Springfield
This person will be based in the Springfield, IL facility to primarily support the activities in the Depot. This position will become trained on the various product lines for Food and will be able to support all the products. Besides working on repairs / routine maintenance on instruments in the Depot, this position will also have the following duties :
- Interface with customers to follow up on Estimates
- Provide phone and email support to customers
- Complete preventative maintenance work in the field
- Coordinate service inventory and supplies for the depot
- Repack instruments after repair / maintenance for return to the customer
- Complete setup of new instruments before shipping to customers. This will require interface with customer to confirm we have all requirements understood.
Basic Requirements :
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
