What are the responsibilities and job description for the District Manager-Campus Dining position at Perkins Management Services Company?
The District Manager will be responsible for providing leadership for multiple sites and will be responsible for executing the vision, mission, and direction of each assigned unit operation. The District Manager will lead Unit Directors and their respective teams to deliver the Perkins Difference every day.
Responsibilities: The successful candidate will be adept across the following dimensions:
· Leadership: Demonstrate efficient and effective leadership abilities rooted in honesty, integrity, and good moral character. The ability to motivate others and elevate the knowledge, skills, and abilities of those responsible in managing. Drive operational results, ensuring exceptional customer service, and overall client satisfaction.
· Driving profitability and revenue growth: Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Perkins systems. Understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins. Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting
· Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations.
· Supports senior leadership in setting the cultural tone; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability.
· Serves as representative/brand ambassador of territory; attends client and community engagement events
· Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process
· Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts
· Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement
· Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems
· Completes required reports on time as outlined by policy
· Ensures consistent and fair administration of all policies and procedures
Qualifications
· Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery, or food and beverage industries.
· Demonstrated leadership skills with a broad knowledge of management practices, business judgement, and client/consumer interaction.
· Confirmed ability to hire, assess, develop and grow hard-working talent.
· Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership.
· Proven success in a repeatable business model, including leading through change and turnaround initiatives.
· Bachelor’s degree is generally required to be successful; advanced degree in business or related field is preferred.
