What are the responsibilities and job description for the SERVICE ADVISOR position at Perkins Motors Colorado Springs?
Excellent customer service skills to assist clients with their vehicle service needs
- Strong communication skills to effectively liaise between customers and service technicians
- Knowledge of automotive services and repairs to accurately assess customer concerns
- Ability to upsell additional services or products based on customer needs
- Proficient in computer systems to input and track service orders
- Detail-oriented to ensure accurate documentation of service requests and vehicle information
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills to address customer complaints or issues in a professional manner
