Technical Writer

Your New Workplace:

Perkins helps kids with disabilities find their place in the world. An international NGO, we are committed to delivering best-in-class education to children, providing immersive training and support to professionals and families, advocating for inclusion, and accelerating innovation for people with disabilities. At Perkins, we think courageously, act collaboratively, and we own our work. Join a supportive community committed to growth where your work makes a difference.

What you can expect as our Technical Writer

As our Technical Writer, you will play a pivotal role in creating clear, accessible, and comprehensive documentation for technical projects across Perkins. You will work closely with subject matter experts to bridge complex technical concepts with user-friendly resources for both technical and non-technical audiences. Additionally, you will design, deploy, and maintain Perkins’ Knowledge Management System (KMS), ensuring it is well-organized, intuitive, and accessible to all users

• Collaborate with the CTO, department leads, stakeholders, and SMEs to gather information, understand processes, and identify documentation needs
• Design, deploy, and maintain an intuitive, user-friendly Knowledge Management System (KMS)
• Create and maintain user manuals, system documentation, installation guides, and other technical materials in clear and accessible formats
• Translate complex technical concepts into language suitable for diverse audiences
• Develop and enforce a consistent documentation framework and style guide to ensure clarity and uniformity
• Stay current on best practices in technical writing and incorporate user feedback to improve documentation quality
• Participate in workshops and training sessions to align documentation with end-user needs
• Serve as the Accessibility Champion for the KMS, ensuring the system meets accessibility standards (e.g., WCAG). Collaborate with the Perkins Digital Accessibility Team to address accessibility issues with vendors
• Perform other duties as assigned

We’d love to talk with you if you have many of the following

• Excellent written and verbal communication skills with strong attention to detail
• Proficiency with documentation tools and knowledge management systems
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Familiarity with accessibility standards (e.g., WCAG) and a commitment to creating inclusive conten
• Basic understanding of software development processes and IT infrastructure (preferred).

Education/Experience:

• Bachelor’s degree in English, Technical Communication, Computer Science, or a related field (equivalent experience considered)
• Proven experience as a technical writer or in a similar role.

Perkins is an equal opportunity employer. Please view our Notice of Discrimination Here