Sr. Billing Specialist

Senior Billing Specialist

Location(s): Chicago, IL

Salary Range: $88,000 - $100,000

Client Size: 4,000

Client Description:

Our client is an AmLaw top 10 firm and one of the largest law firms in the world. They offer a full range of services to leading corporations and strategic growth companies in over 70 countries. Their culture of collegiality attracts people with diverse skills and backgrounds who are dedicated to teamwork, collaboration and superior client service.

Position Description:

The Senior Billing Specialist will assist attorneys in preparation of bills to clients and performs follow up action on past due client accounts. Provides administrative and accounting support to Attorneys and Accounting Department Staff. Answers billing questions and researches billing related issues, prepares and distributes billing proformas, invoices and billing related reports. Manages client accounts according to the billing agreements and performs necessary maintenance. Manages past due accounts and performs necessary follow up action. Acts as billing advisor to attorneys and insures that all transactions are recorded according to accounting standards.

Duties and Responsibilities

• Perform daily activities of the billing function in support of Partners and Clients. This includes but is not limited to Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates and running client reports at the request of the Partners and Attorneys.
• Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis. Resolve client billing issues and approve/bill invoices with urgency with urgency.
• Understand and ensure correct implementation of client Outside Counsel Guidelines and client fee arrangement.
• Ensure electronic invoices (EDI) are processed accurately and efficiently.
• Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
• Demonstrates professional and highly-developed communication skills. Ability to deal professionally and courteously with attorneys, staff, vendors, and clients of the Firm while observing confidentiality of client and firm matters. Provide excellent client service to our attorneys, clients and other Firm personnel.
• Collaborates effectively with others within the billing team, finance team and other departments.
• Assist local or corporate billing management with special assignments/projects (such as testing, pilot programs, policy discussions, process improvements, etc.).
• Assist with training and mentoring of new employees and less experienced billing staff. Effectively utilizes billing assistants to create efficiencies within the billing department.
• Successfully manages the billing operations of the Firm’s largest and most complex client relationships, involving very intricate billing arrangements; acts in an advisory capacity to their attorneys on billing matters.
• Administrative responsibilities are consistently well-maintained (green sheets, UDF updates, electronic submissions/appeals and unallocated balances).

Qualifications:

• A minimum of five years of experience as a billing specialist in a law firm
• Highly skilled biller with thorough knowledge of 3E and E-billing systems
• Demonstrated ability to manage the largest and most complex billing arrangements and ensures the highest quality and customer service
• Aptitude for establishing operational efficiencies and creating best practices
• Deep knowledge to serve as a mentor to other billers and to assist management with special project assignments.