Job Number : 459
Location : Midland
Supervises : N
FLSA : Non-Exempt
Division : MH
Salary : $20.65 per hour. Sign on bonus may be available.
Shift : Rotating M-F 8am - 4pm, 4pm - 12am; on call
Driving required : Y
Travel required : Y
Settings : office, field
POSITION SUMMARY / JOB PURPOSE :
The Crisis Co-Responder Specialist will be the behavioralhealth expert on the Crisis Intervention Team (CIT) that includes local lawenforcement. The CCRS provides prevention and intervention services forindividuals who chronically use emergency services to ensure their access tobehavioral health care and to reduce the risk of law enforcement and justicesystem involvement. The CCSR is responsible for continuity of care followingstabilization in the community, hospital transport, or emergency detention.
This position works independently, under limitedsupervision, reporting major activities through periodic meetings.
EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS :
Education Required : ABachelor's degree from an accredited college or university with a major inpsychology, social work, medicine, nursing, rehabilitation, counseling,sociology, human growth and development, physician assistance, gerontology,special education, educational psychology, early childhood education or earlychildhood intervention or a bachelor's degree with at least 30 hours ofcoursework in the previous fields.
Experience Required : At least 1 year experience in mental health or criminal justice fieldpreferred.
Registration, Certification, Licensure or otherQualifications Required :
- Mustmaintain a valid Texas Driver's license, auto liability insurance and a drivingrecord acceptable to PermiaCare's insurance requirements.
- Requiredto pass criminal history and background checks as well as pre-employment drugscreen.
- Mustobtain QMHP certification within 6 months.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Respondto 911, Avail or MCOT calls within 1 hour with assigned CIT officer.Determineindividual status pre-deployment by obtaining current or historical infoavailable in the EMR.Performcrisis assessment on individuals who do not have an active ACT Case Manager.Determineappropriate level of care and, if appropriate, accompany officers transportingindividuals to the ER or psychiatric facility.Providefollow up with individuals and coordinate support with collateral contacts.ConfirmPermiaCare appointment has been scheduled and provide continuity of care untilactively enrolled in PermiaCare services.Track andrecord all calls, performed assessments, outcomes and follow-ups.Providemonthly report on reporting measures.Meet unitperformance measures or targets.Maintainassigned caseload of individuals with mental illness.Coordinateservices to designated caseload.Enteraccurate and appropriate documentation of services within timeframe required.Maintainconfidentiality of sensitive records and treatment information, client filesand protected health information in compliance with HIPAA, laws, rules andregulations, and established procedures.Maintainregular and reliable physical on-site attendance. Regular attendance,dependability, and promptness are required for the scheduled work day 100% ofthe time, to ensure consistency and completeness of program's processes.Complywith the Abuse, Neglect, and Exploitation policy and reporting requirements.Adhere tothe Code of Conduct and Standards of Behavior policy requirements.Establishand maintain effective work relationships with individuals served and theirfamilies, supervisors, co-workers and visitors by demonstrating cooperative,courteous and respectful behavior at all times.Communicateregularly with supervisor.Open andprocess mail / email in a timely manner.Answerphone, collect phone messages and respond to requests timely and accurately.Maintainsafe and clean working environment by complying with procedures, rules andregulations.Performall work functions and interactions using a trauma informed approach.Displayprofessionalism when representing PermiaCare and the program in the community.Maintaincompliance with legal requirements and company policies and procedures.Maintainvalid and current driver's license, auto insurance, acceptable driving recordand reliable transportation at all times. Driving may be required for thisposition.Completeall training as assigned prior to due date.Otherduties as assigned.MARGINAL DUTIES AND RESPONSIBILITIES (these duties are notdesignated as essential for the purposes of ADA; they are still requiredduties) :
Fill infor other MH as needed.Ensurecopies of Crisis Assessments are on hand at all times.Ensurecopies of the Resources Guides and PermiaCare contact information is on hand atall times.Providetranslation, if applicable.Participatein team meetings and / or staffings.Participatein community activities and / or attends community meetings as needed.Participatein workgroups and committees as assigned.KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES :
Advancedknowledge of mental illness and treatment.Knowledgeof crisis intervention and suicide prevention.Abilityto handle stressful and emotionally charged situations while remaining calm andprofessional.Abilityto provide emotional support to individuals.Advancedknowledge of crisis intervention techniques.Knowledgeof HIPAA and ability to protect confidentiality.Effectivemulti-tasking skills.Goodorganizational skills.Welcoming,positive behavior.Abilityto express self clearly and effectively, orally and in writingEffectivetime management skills.Exceptionalcustomer service skills, including positive attitude.Culturalsensitivity.Dependableattendance and punctuality.Traumainformed.Flexibilityand adaptability to different work environments.Excellentcomputer skills, including Word, Excel, Outlook, and Electronic Health Records(EHR).Readingand comprehending.Reasoningand analyzing.Abilityto coordinate with various inter-agency personnel.Abilityto fulfill PMAB and CPR / First Aid requirementsAbilityto work independentlyGoodinterpersonal skills, including ability to build rapport with individualsincluding co-workers.Abilityto display comfort in interacting with individuals of diverse cultural, ethnicand economic backgrounds and with social service, healthcare, educational andcriminal justice organizations, as needed.Abilityto acquire and utilize new skills as the job requires.Abilityto work cooperatively and productively with supervisor, individuals,co-workers, and groups of persons at all levels of activity, contributing to aspirit of teamwork.Abilityto maintain highly confidential information.Abilityto remain calm in stressful situations.Abilityto plan and schedule work and implement directives without constantsupervision.Modelprofessionalism by appropriate dress, language, ethics and work habits.Abilityto drive personal and / or company vehicle. This position may require travel to agency program sites, community andresidential sites, and / or locations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and / or individuals served.PHYSICAL REQUIREMENTS :
Abilities Required :
LightLifting, under 15 lbsLightCarrying, under 15 lbsWalkingStandingSittingOperatingoffice equipmentOperatingmotor vehicleAbilityto seeHearing(with aid)Abilityto writeAbilityto countAbilityto readAbilityto tell timeOther (specify) : driving required. May require some travel after hours and overnight.
WORKSITE CONDITIONS :
TravelInsideOutsideWorkingclosely with othersWorkingaloneADA Statement : Reasonable accommodations may be made to enable individuals withdisabilities to perform essential functions.
EEO Statement : PermiaCare is committed to hiring and retaining a diverse workforce. Weare proud to be an Equal Opportunity Employer, making decisions without regardto race, color, ethnicity, national origin, sex, sexual orientation, genderidentity, religion, age, disability, veteran status, genetic information, orany other characteristic protected by state or federal law.
This job description is not designed to cover or contain acomprehensive list of duties, activities or responsibilities that are requiredof the employee for this job. Duties,activities and responsibilities may change or new ones may be assigned at anytime with or without notice. This job description does not constitute anemployment contract with PermiaCare. Employment is at-will.
PM22
PI9a5995bc9b99-26289-36911166
Salary : $21
