What are the responsibilities and job description for the Customer Regulatory Compliance Coordinator position at Pero Family Farms Inc.?
Customer Regulatory Compliance Coordinator (Entry Level)
COMPANY SUMMARY
Pero Family Farms is a market share leader with over a century of dedication, commitment and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states. We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customer service that has been feeding America’s families for over a century. Our family’s passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer. As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike.
JOB SUMMARY
The Customer Regulatory Compliance Coordinator is responsible for assisting in ensuring the organization's operations, products, and services comply with applicable customer specifications and requirements, as well as, industry regulations and standards. The role involves monitoring regulatory changes, conducting compliance reviews, providing guidance to teams, and assisting in the implementation of compliance policies and procedures.
RESPONSIBILITIES
- Assist in keeping customers’ external compliance records up to date.
- Review and be aware of customer compliance policies and procedures and support any implementation and monitoring of customer expectations.
- Assist in coordinating efforts throughout departments and work on interdepartmental teams.
- Assist in working on surveys related to compliance, social compliance, and sustainability
- Attend and provide detailed updates to management for any webinars related to compliance, social compliance, and sustainability.
- Assist in completing any necessary training and paperwork related to compliance, social compliance, and sustainability, as well as provide detailed updates to management team
- Assist in building on and monitoring sustainability initiatives.
- Assist in collaborating with various departments to address customer compliance requests and support the implementation of any possible, needed changes.
- Assist in maintaining accurate records of compliance activities and prepare reports for management.
- Stay updated on changes in regulations and industry standards.
- Assist in the development of packaging – work with internal teams, packaging suppliers, and in some cases directly with customer packaging design team, as needed.
- Support and assist in the reporting of compliance issues, trends, and corrective action plans to senior management and /or regulators
- Support and assist in the regular review and updates of compliance manuals to reflect changes in regulations or company processes.
- Act as a point of contact for compliance-related inquiries and support.
- Support product and service development teams in evaluating regulatory risks.
QUALIFICATIONS
- Bachelor's degree in Business, Marketing, Agriculture, Food Industry, or a related field in their studies that would be preferred but not required.
- Strong enthusiasm and a proactive attitude towards learning and development.
- Excellent knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and strong organizational skills.
COMPANY BENEFITS/PERKS
- 401(k)
- Health, Dental, Vision Insurance and more
- Paid Time Off (PTO)
The company (Pero) reserves the right to alter, amend, expand or contract these duties and responsibilities as the companies needs evolve.
