What are the responsibilities and job description for the HR Coordinator - Employee Lifecycle Services position at Perrigo?
At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All . We are proud to be a Top 10 player in the European Consumer Self-Care market and the largest U.S. store brand provider of over the counter and infant formula. Dedicated to providing The Best Self-Care for Everyone , we are the people behind the brands you trust. We are Opill®, Compeed®, Solpadeine®, NiQuitin®, ACO®, and many more. We Are Perrigo . We are committed to enhancing the wellbeing of our colleagues and consumers alike. We pride ourselves on fostering an inclusive, collaborative culture where each person can experience a sense of belonging.
Join us on our One Perrigo journey as we evolve to a blended-branded business to win in self-care.
Description Overview
As HR Coordinator – Employee Lifecycle Services, you will be part of our People Solutions function, our team of HR Rockstars with the mission of supporting the execution of HR services that deliver value to the organization, while driving efficiency, effectiveness, and delivering a superior employee experience
You will collaborate to deliver high impact HR services to Perrigo employees globally, enabling them to be at their best by providing excellent support and timely resolution to all their HR related requests and administering all activities related to employee lifecycle processes, from Hire to Exit, ensuring they are consistently completed accurately, on time, in full compliance with defined standards and procedures, and to full stakeholder satisfaction.
Scope of the Role
Support colleagues at all level throughout their employment at Perrigo
- Administer a busy service request queue, supporting the triage and assignment of queries
- Manage inquiries & support requests raised by Perrigo employees, managers and HR colleagues, through to resolution or escalation
- Ensure agreed service levels are met and issues are resolved in a timely manner, further escalating to the relevant specialist teams when required, in line with the People Solutions escalation process
- Administer end-to-end lifecycle cases (e.g. compensation changes, letter generation, onboarding, offboarding, etc.) leveraging People Solutions Standard Operating Procedures to provide superior employee, manager and candidate experience
- Maintain employees’ information in SuccessFactors and associated HR systems ensuring it is up to date, accurate and complies with GDPR / Data privacy & protection regulations, legal compliance and Perrigo standards.
- Share relevant data updates with other internal & external parties as defined in our People Solutions Standard Operating Procedures and Work Instructions
- Support the administration of leave of absence requests in countries where these activities are not outsourced (paid time-off, maternity, paternity, adoption, parental leave, etc.) ensuring all necessary details are appropriately recorded in SuccessFactors as well as transmitted to payroll teams to ensure accurate payroll processing
- Monitor & report on key data / dates over the lifecycle of employees, flagging any required actions (immigration, probation, etc.)
- Maintain employee files (electronic & physical files), regularly archiving and flagging documents that require purging in line with standards and regulations
- Actively participate to huddles and meetings, facilitating the sessions in-turn, monitoring and reporting on KPIs, raising issues for escalation and / or follow up with Team Leads and / or Specialists where appropriate
- Proactively ensure all Tier 0 (self-service) information and guidance on all of our employee lifecycle processes, is up to date, relevant and accessible to all Employees and People Managers
- Ensure a positive experience for all Employees and People Managers, even when processes and situations are challenging ones, by maintaining respect for individuals and delivering excellent customer service at all times.
- Build relationships with end-users and stakeholders, understanding their needs and actively seeking their feedback. Follow up on their feedback and translate into concrete actions to improve performance and employee experience
- Foster a culture of service excellence with your colleagues, role-modelling this and coaching other peers to deliver true best in class services to all
Projects & Continuous Improvement
Other duties as assigned
Experience Required
Benefits
We believe our people are our greatest asset. Alongside competitive compensation, we offer benefits tailored to supporting you and your family, as well as career development opportunities to ensure you feel valued and supported, both professionally and personally.
Find out more about Total Rewards at Perrigo.
Hybrid Working Approach
We love our offices and the setting they provide for in-person collaboration and celebration. But we also appreciate the opportunity to work remotely can energise you too, so we promote flexibility with the ability to work two days a week from home in many roles.
We are proud to be included in the Forbes list of "America's Best Employers by State 2024". Find out more here
Applicants please note : To apply to this position please click the APPLY button at the bottom of the application. (The SAVE button will only save your profile information but not submit an application for this open position.) Thank you.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by law. #weareperrigo
