What are the responsibilities and job description for the PC Specialist position at Perry Ellis International?
Performs a variety of skilled technical work in the installation, de-installation, maintenance and repair of computer, printer and peripheral equipment at the Office and Distribution Center. Documents, maintains, upgrades or replaces hardware and software systems. Reports to Client Systems Support Manager
DUTIES AND RESPONSIBILITIES:
Installs and de-installs computers and associated hardware.
Installs and de-installs computer software applications
Maintains, analyzes, troubleshoots, repairs or arranges for the repair of computers, printers and peripheral equipment.
Maintains accurate inventory of all computer equipment and parts; maintaining records of repairs and services
Prepares legacy equipment for e-waste\recycling
Performs equipment installation, preventive maintenance and equipment upgrade and modification of activities.
Works with contract and vendor supplied personnel engaged in the installation, maintenance, and repair of computer equipment.
Installs and repairs Warehouse/Distribution Center equipment
Schedules, connects and troubleshoots Audio/Visual requests
Works with Telecomm team to maintain and repair telephone equipment
Works with System Administrators to maintain and make changes (as recommended and approved) to server equipment
SKILLS, KNOWLEDGE AND ABILITIES
Excellent customer service, communication and teamwork skills
Ability to handle a fast paced environment with great attention to detail
Be able to multitask work activities
Must work well under pressure
PHYSICAL DEMANDS
This position requires the normal demands of any job, such as sitting, standing, reaching with arms and hands, walking, talking and hearing . This position requires frequent lifting of computer equipment up to 60 pounds.
Must be able to walk frequently
WORK ENVIRONMENT
While performing the duties of this job, the noise level in the work environment is usually moderate.
MINIMUM REQUIREMENTS
Associate Degree or Certification in technical field (ie: A+ and/or MCDST)
Be willing and able to work flexible hours; occasional weekend and night work
Be able to multitask work activities, good communicator and work under pressure
Must be responsible, reliable, and disciplined
Salary : $39,000 - $54,000