Licensed Insurance Customer Service Representative

Established in 2002, Tsikalas Insurance Agency has earned a reputation for excellence through hard work, dedication, and an unwavering commitment to our clients. As a family-owned business affiliated with Allstate Insurance Company, we pride ourselves on fostering a positive and supportive work environment. Here, youll find a team that values your contributions, celebrates your achievements, and invests in your growth.

We are seeking a Licensed Insurance Customer Service Representative who is ready to make a meaningful impact in the lives of our customers. In this role, youll be the friendly and knowledgeable first point of contact, ensuring that our clients receive the highest level of service. With a competitive salary ranging from $28,000 to $33,000 per year (based on experience), this position offers a strong foundation for career growth and advancement within the agency.

Take the next step toward a rewarding future at Tsikalas Insurance Agency. Apply today and become part of a team thats committed to your success and our clients peace of mind!

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off

Responsibilities

• Answer phone inquiries promptly and professionally.
• Assist customers with payments and provide information on insurance products.
• Handle policy changes and endorsements accurately and efficiently.
• Order necessary reports and conduct follow-ups to ensure customer satisfaction.
• Build lasting relationships with clients by demonstrating empathy and attentiveness.

Requirement

• Active insurance license (required before the start date).
• Strong attention to detail and active listening skills.
• Clear and professional communication abilities.
• Ability to build trust and rapport with customers using empathy.
• Solid product knowledge with effective time management skills.

Salary : $28,000 - $33,000