What are the responsibilities and job description for the Order Processing and Customer Service Representative position at Perry Surveying, Inc.?
About Us:
Perry Surveying, Inc. is a small, busy land surveying company that specializes in residential mortgage surveys for purchases and refinances. Our team is dedicated to providing excellent customer service and working efficiently to meet deadlines.
Job Summary:
We are seeking a highly skilled and motivated Order Processing Representative to join our team. The successful candidate will be responsible for managing new orders, responding to clients, and performing administrative tasks in a fast-paced office environment.
Key Responsibilities:
* Answer incoming phone calls and respond to client inquiries
* Manage new orders and research properties on county websites
* Learn the frontline of new orders and how to manage them
* Respond to clients with quotes, property information, and other relevant details
* Work with our office email throughout the day and learn all functions of the office
* Train with owner and other office staff to become proficient in all aspects of the job
Required Skills and Qualifications:
* 2 years of experience in an office setting
* Excellent communication and customer service skills
* Strong typing skills and ability to multitask
* Ability to learn quickly and adapt to new situations
* Self-confidence, self-direction, and a positive attitude are critical attributes for this role
Benefits:
* Opportunity to work with a dynamic and growing company
* Competitive salary and benefits package
* Collaborative and supportive work environment
* Chance to develop new skills and take on new challenges
Working Hours:
Our office hours are 8:30am – 5:00pm, with flexibility to stay late if needed. We do not punch a time clock and expect our employees to be punctual and reliable.
Perry Surveying, Inc. is a small, busy land surveying company that specializes in residential mortgage surveys for purchases and refinances. Our team is dedicated to providing excellent customer service and working efficiently to meet deadlines.
Job Summary:
We are seeking a highly skilled and motivated Order Processing Representative to join our team. The successful candidate will be responsible for managing new orders, responding to clients, and performing administrative tasks in a fast-paced office environment.
Key Responsibilities:
* Answer incoming phone calls and respond to client inquiries
* Manage new orders and research properties on county websites
* Learn the frontline of new orders and how to manage them
* Respond to clients with quotes, property information, and other relevant details
* Work with our office email throughout the day and learn all functions of the office
* Train with owner and other office staff to become proficient in all aspects of the job
Required Skills and Qualifications:
* 2 years of experience in an office setting
* Excellent communication and customer service skills
* Strong typing skills and ability to multitask
* Ability to learn quickly and adapt to new situations
* Self-confidence, self-direction, and a positive attitude are critical attributes for this role
Benefits:
* Opportunity to work with a dynamic and growing company
* Competitive salary and benefits package
* Collaborative and supportive work environment
* Chance to develop new skills and take on new challenges
Working Hours:
Our office hours are 8:30am – 5:00pm, with flexibility to stay late if needed. We do not punch a time clock and expect our employees to be punctual and reliable.
