What are the responsibilities and job description for the Account Manager position at Perry Weather?
Who We Are:
At Perry Weather, we're trusted by top organizations like the PGA of America, the Dallas Cowboys, Turner Construction, and Major League Baseball to automate weather safety operations and mitigate risk. As one of the fastest-growing technology companies in Texas and a recognized Great Place to Work, we're headquartered in Dallas's vibrant Oak Lawn neighborhood, right at The Centrum on the corner of Oak Lawn and Cedar Springs.
When you join Perry Weather, you're not just taking a job—you're making a real-world impact. Every day, our software, hardware, and talented team work together to protect thousands of people from weather-related risks while ensuring our customers can continue their operations with minimal disruption. If you're passionate about making a difference and being part of a dynamic, innovative team, Perry Weather is the place for you.
About the role:
In the Account Manager role, you will own the overall success of our customers from the moment they come on board. We are looking for someone who thrives in solving problems with limited oversight and drives clarity in a high-growth, ambiguous environment. Ideal candidates will possess first-class communication and relationship-building skills, as well as strong organizational skills and attention to detail.
Responsibilities:
At Perry Weather, we're trusted by top organizations like the PGA of America, the Dallas Cowboys, Turner Construction, and Major League Baseball to automate weather safety operations and mitigate risk. As one of the fastest-growing technology companies in Texas and a recognized Great Place to Work, we're headquartered in Dallas's vibrant Oak Lawn neighborhood, right at The Centrum on the corner of Oak Lawn and Cedar Springs.
When you join Perry Weather, you're not just taking a job—you're making a real-world impact. Every day, our software, hardware, and talented team work together to protect thousands of people from weather-related risks while ensuring our customers can continue their operations with minimal disruption. If you're passionate about making a difference and being part of a dynamic, innovative team, Perry Weather is the place for you.
About the role:
In the Account Manager role, you will own the overall success of our customers from the moment they come on board. We are looking for someone who thrives in solving problems with limited oversight and drives clarity in a high-growth, ambiguous environment. Ideal candidates will possess first-class communication and relationship-building skills, as well as strong organizational skills and attention to detail.
Responsibilities:
- Build great relationships with each of your accounts - you are responsible for their overall success on our platform
- Train new customers and new users to help them better understand features and platform offerings
- Perform onboarding tasks for new customers
- Drive product adoption and utilization
- Manage, negotiate, and close renewal contracts
- Communicate expansion opportunities with the sales team
- Provide customer feedback to the software engineering team including, but not limited to, issues, user feedback, and enhancement requests
- Build a repository of referenceable customers
- Strong problem-solving skills
- Self-motivated
- Good time management skills
- Excellent verbal and written communication skills
- Strong relationship-building skills
- Experience demonstrating technology solutions online and face-to-face
- A passion to go above and beyond for customers
- Please note, this is not a remote job; our office is in the Oak Lawn area of Dallas
- Prior experience in sales or account management roles
- Previously worked at a growth stage Internet/software or connected hardware company
- Casual work environment located in the vibrant Dallas Oak Lawn neighborhood. As a note, our team is in office M-F!
- Comprehensive benefits. We offer competitive health insurance plans, 401(k) with employer matching, and a suite of voluntary benefits
- Engaging culture. Monthly All-Hands, fun events like Office Olympics, lunch-and-learns, happy hours, and more
- Grow with us. We're growing rapidly, and yet we have a massive amount of work and opportunity ahead.
