Program Admin Assistant - Hybrid In Phoenix AZ

Program Support Assistant - Hybrid In Phoenix AZ  

Reports To

Program Manager

Who is Persevere?

Persevere is a national nonprofit organization dedicated to empowering justice-involved individuals through innovative workforce development and career preparation support services that give real access to quality employment in the technology industry. Specifically, Persevere provides technology training, career readiness instruction and support, wraparound case management, individualized job-based mentoring, and job placement services for justice-impacted individuals and people who are at risk for justice-involvement. 

Founded by and for people with lived experience with criminal justice, corrections, and poverty, Persevere understands the needs of the justice-impacted population as few organizations can, and our work embodies our commitment to reducing racial inequalities throughout all aspects of society and eliminating disproportionate minority contact and disproportionate minority confinement within the criminal justice system. As we have grown and expanded, we have focused on developing and executing strategies that continue to expand our mission of reducing racial disparities and inequalities, both as part of our work, and as well, our organization's practices regarding diversity, equity, and inclusion (DEI).

Real Hope. Valuable Skills. Meaningful Opportunity.

Job Overview

The Program Support Assistant, is responsible for providing administrative support to the Program Manager throughout the planning and implementation of the program.  This is a salaried, overtime-exempt position with excellent benefits located in Nashville, Tennessee with some travel required regionally within the state.  This position requires the ability to pass a reference check, background check and drug screen.

Responsibilities and Duties

• Provide administrative assistance to the assigned Program Manager and/or Program Director

• Take minutes at staff and partnership meetings

• Manage the Program Manager’s calendar

• Coordinate and maintain grant cycle calendars and site visit schedules

• Assist with tracking and managing grant-related documents and systems

• Respond to emails and answer calls

• Act as a liaison between the Program Manager and program staff, and between the Program Manager and community partners, as needed and requested

• Maintain office calendars and send out reminders of impending events

• Manage online resources

• Assist with communications with staff and community partners

• Relay internal emails to staff

• Assist in the planning and implementation of significant events 

• Reserve equipment and conference rooms for presentations and in-office meetings

• Manage and order office supplies

• Run program-related errands, as needed, for the Program Manager

• Make reservations for various off-site business meetings

• Assist with fundraising activities

• Prepare documentation for grants 

• Assist with the preparation of reports

• Proofread and make copies of documents

• Assist in managing the budget for special and routine events

• Assist with the documentation and processing of expenditures, invoices, and financial reports, as needed and directed by the Program Manager and Persevere financial staff

• Complete corporate training on a timely basis.

• Assist with the creation of and follow critical Standard Operating Procedures and Workflows

• Participate in cross training staff as requested

• Other duties as assigned

Qualifications

• Minimum of three years of experience in a program support role, preferably as the administrative support for a program manager; experience with grant programs is a plus

• Demonstrated ability using computers and database applications, including Microsoft Office; having a background in using a cloud-based customer relationship management platform database helpful

• Driving and occasional travel will be required; must have valid drivers license and access to reliable transportation

• Top-notch communication and organizational skills, both verbal and written, with meticulous attention to detail

• Ability to work in a close, cross-functional team environment, along with the ability to work independently for periods

• Willingness to learn and ability to quickly apply new learning

• Excellent customer service skills with various audiences

• Flexibility; must be willing and capable of adapting to changing priorities and deadlines

• Evidence of dependability, trustworthiness, and professional work habits

• Ability to take the initiative and complete project assignments independently or as a team

• Must be able to multitask during peak periods and work with deadlines

• Experience working for a nonprofit or foundation helpful

We highly value

• Passion for and responsibility to the customer/partner

• Must be self-starting, hardworking and inquisitive

• Leadership through innovation in everything you do

• Passion for what you do and being self-reflective to improve

• Relentless commitment to win

• Personal and corporate integrity