What are the responsibilities and job description for the Office coordinator position at Person Urgent Care?
Office Coordinator - Youngsville MedAccess-7460-9486Person Urgent Care
Description
Person Memorial Hospital
Who We Are :
At Person Memorial Hospital, we value people and strive to create an environment where individuals are recognized for who they are, not just what they can do.
Our community facility boasts 68 beds and offers a range of specialties, including orthopedics, cardiology, general surgery, and emergency medicine.
We also have a skilled nursing facility, imaging and laboratory services, and other subspecialty care options.
Where We Are :
Roxboro is north of the busy urban areas of Raleigh, Durham, and Chapel Hill. The town is known for its serene rural landscapes, pleasant climate, and warm small-town hospitality.
Surrounded by beautiful hills, lush forests, and farmlands, Roxboro offers a relaxed lifestyle with excellent educational facilities, affordable tax rates, quality healthcare, and various recreational activities.
Position Summary
Performs clerical and reception duties. Practices according to Person Memorial Hospital policies / procedures / standards.
Reports to : Department Manager
Responsibilities of the Position
This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest by maintaining outstanding standards, solid product knowledge and all other components of guest services.
Implements and maintains guest service standards. Report any issues to the practice manager. Follow-up on all negative feedback as needed or requested by Practice Manager.
Recruits, trains, develops and communicates with all registration staff (in conjunction with the practice manager) as well as assesses registration performance on a regular basis.
Manages and maintains office supply ordering. As well as purchasing patient drinks, crackers, and autoclave water.
Reconciles and deposits clinic collections as needed or requested by Practice Manager.
Employee timeclock management. Ensure all employees are punching in and out accurately as well as taking breaks. Tracking any late or absence occurrences.
Timecards should be completed in accordance with LifePoint policies.
Point person for all scheduled conflicts and call offs of registration and clinical staff. Serve as the back-up for registration staff call-outs and breaks.
Learn the intricacies of scheduling across all locations and act as the back-up to the Practice Manager.
Maintains adherence to all company policies and procedures.
Composes, prepares and edits written and / or graphic materials (e.g. letters, correspondence, reports, proposals, brochures) using correct grammar and format, and meeting content requirements.
Identifies potential safety hazards in work areas and takes appropriate action to ensure safety of self and others.
Processes incoming / outgoing forms and documents according to standard operating procedures.
Performs other duties as assigned by Practice Manager.
Other tasks and duties as assigned.
Qualifications
Minimum Education
High school diploma or equivalent is required.
Minimum Work Experience
Preferred knowledge or experience with medical office to include all types of insurances (authorizations, verifications, and scheduling).
Good communication skills.
Required Skills
Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
EEOC Statement
Physician Services
Primary Location
NC-Roxboro
Schedule
Full-timeWork ScheduleDay shift, 7-10 hr / shift, weekdays only
Last updated : 2024-11-20
