Sales/Customer Service Associate

Join a forward-thinking and rapidly expanding industry leader. We're thrilled to offer an exciting opportunity for an onsite Sales / Customer Services Associate to join our dynamic team in Saint Cloud, Minnesota.

They are committed to providing excellent services to their clients and are looking for a dedicated Customer Services Associate to join the sales team. The ideal candidate would have excellent communication, sales or collections experience They would also need to be competitive and have an approachable manner.

Please note that candidates from Crystal, Burnsville and Maplewood are also encouraged to apply.

Qualifications and Experience

• Minimum of 2 - 3 years sales/ customer service experience.
• High school diploma or equivalent
• Sales or Collections experience required.
• Criminal Background Check to pass for employment eligibility.
• Drive to set and achieve target goals while providing exceptional customer service
• Ability to maintain enthusiastic, high-energy personality throughout the workday
• Positive can-do mentality with ability to thrive in a collaborative team setting
• Detail-oriented in follow-through and closing skills
• Excellent communication, consultative, interpersonal and organizational skills
• The willingness to follow up with customers
• Ability to work required Saturdays (store is closed Sundays)
• Valid driver’s license and an acceptable, safe driving record
• Willing to submit to a pre-employment background check with results that are consistent with Company hiring standards.

Duties and Responsibilities

• Greet customers as they appear on the lot and engage in the sales process.
• Engage in conversation with customers to fully understand their needs and manage expectations.
• Assist customers in identifying the right vehicle to fulfils their wants and needs.
• Provide excellent customer service
• Follow up daily on sales leads/calls
• Assist in maintaining inventory and store
• Initiate and cultivate enriching and long-lasting relationships with customers.

Salary and Benefits

• $20 per hour
• Annual Raises
• Opportunity for advancement - over 40% of staff have been promoted internally.
• The tools succeed with regular training and mentoring.

Benefits

• 401(k)
• Paid time off? plus 6 paid holidays
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Vision Insurance

Working Hours

• Monday - Friday (09.00am - 06.00pm)
• Every Saturday is required for work.
• Sunday work is not required.
• Candidate will be off two days a week and they can pick their offs any day of the week.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

Compensation Package:

• Yearly bonus

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• customer service: 2 years (Preferred)
• sales: 2 years (Preferred)
• Collections: 2 years (Preferred)
• CRM software: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: On the road

Salary : $20