Home Care Consultant/Sales & Marketing

About Us: With over 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. We are currently seeking compassionate and skilled professionals to join our team and continue our legacy of providing personalized and attentive care to patients in the comfort of their own home.

Why Choose Us:

At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include:

Employee Recognition Programs: We acknowledge and celebrate your contributions.

Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.

Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.

Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.

Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.

Mileage Reimbursement: We make sure you're compensated for your business travel.

Monthly Cell Phone Allowance: Stay connected with our team and patients seamlessly.

Opportunities for Professional Growth and Development: Empowering you to thrive and grow.

Employee Assistance Program: Supporting the well-being of you and your family.

Perks Program: Exclusive deals and offers on products, services, and experiences you need and love

Job Description

JOB DESCRIPTION:

Home Care/Hospice Consultant, Sales & Marketing

Looking for an energetic and dynamic self-starter to take on this rewarding position in our marketing department as a Home Care/Hospice Consultant, Sales & Marketing individual!

Personal Touch Home Care & Hospice has been a leader in the home care industry since 1974 and has grown into a national company with long-standing in-home health care.

The Home Care/Hospice Consultant, Sales & Marketing role will provide leads business to business customer solutions through sales, implementation, account management and home health care services. This position will support the achievement of organizational strategies and targets. Collaborates with the referral sources to generate referrals to Personal-Touch Home Care & Hospice. Ensuring PTHC meets the needs of the referral sources and works under the general direction of Senior VP of Business Development.

RESPONSIBILITIES:

• Builds new and expands current PTHC relationships with business-to-business customers that result in win/win business growth opportunities and effectively cross sell (as appropriate) all Personal Touch Programs: (Hospice, LHCSA, Private Pay), where applicable.
• Provides day-to-day home health care consulting services support through continual contact with facility staff and/or physician/physician office staff.
• Identifies opportunities and participates in strategy development of new and/or enhanced business development opportunities designed to meet/exceed sales targets and support customer’s needs.
• Defines referral sources and identifies key opportunities to partner with new and existing customers that meet mutual goals
• Develops annual account plans; reassess account plans throughout the year to monitor progress against goal and the execution of account strategies. Updates account profiles, plans as needed.
• Prepares and delivers presentations for new and enhanced programs and services to facility staff; physician offices and staff; and oversees implementation activities linked to such programs and services.
• Partner with facility staff and/or physicians or physician’s office staff to address and problem resolve issues.
• Communicates with Operational Staff as necessary related to capacity constraints, complaint resolution, ability to accept cases, clinical initiatives, teamwork building, customer inquiries as required to hit organizational goals.
• Complete and submit weekly log of activities used to reach target.
• Participates in special projects and performs other duties as assigned.
  
  
  

QUALIFICATIONS:

• Bachelor’s degree in health care administration, Marketing, Nursing or related discipline or equivalent work experience required.
• Minimum of 2 years of management, marketing or sales experience required, preferably in health care, nursing, social services, or related discipline.
• Ability to negotiate win/win outcomes and demonstrates exceptional customer service skills.
• Strong detail-oriented and follow-up skills, as well as the ability to manage multiple priorities.
• Knowledge of health plans, Medicare, Medicaid, related to overall home health benefits
  
  
  

WE OFFER:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• LTD and Life Insurance
• 401k
• EAP (Employee Assistance Program)
• Accidental/ Critical Illness Insurance
• Generous PTO (Paid Time Off)
• Mileage reimbursement
  
  
  

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
  
  
  

Experience:

• Marketing & Sales: 1 year (Required)Top of Form