Non-Clinical Quality Improvement (QI) Assistant

Fort Thomas, KY

Pay: $18.00-$24.00 per hour

About Us: With over 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. We are currently seeking compassionate and skilled nurses to join our team and continue our legacy of providing personalized and attentive care to patients in the comfort of their own home.

Why Choose Us: At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include:

• Employee Recognition Programs: We acknowledge and celebrate your contributions.
• Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
• Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.
• Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.
• Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
• Mileage Reimbursement: We make sure you're compensated for your business travel.
• Monthly Cell Phone Allowance: Stay connected with our team and patients seamlessly.
• Opportunities for Professional Growth and Development: Empowering you to thrive and grow.
• Employee Assistance Program: Supporting the well-being of you and your family.
• Tuition Reimbuirsement: We support your educational aspirations by offering financial assistance for approved coursework and degree programs.
• Perks Program: Exclusive deals and offers on products, services, and experiences you need and love
  
  
  

Job Description: The Non-Clinical Quality Improvement (QI) Assistant will work closely with the Quality Improvement (QI) Registered Nurse (RN) to support the review of medical records and ensure compliance with state, federal, and local regulations, as well as insurance expectations. The QI Assistant will be responsible for reviewing the technical components of patient charts and assisting in the development of strategies to enhance operational processes and maintain regulatory compliance.

Responsibilities:

• Assist the QI RN in reviewing patient charts to ensure they meet state, federal, and local regulatory requirements.
• Ensure documentation adheres to agency standards and meets the requirements of insurance providers.
• Conduct regular chart audits to verify completeness, accuracy, and compliance with all relevant regulations.
• Identify potential discrepancies or areas of non-compliance and assist in the development of corrective action plans.
• Support the QI RN in tracking performance metrics and reporting on trends related to compliance and quality.
• Maintain and organize QI records, ensuring all documentation is easily accessible and up to date.
• Collaborate with other departments to streamline processes and ensure documentation standards are consistently followed.
• Assist in preparing for audits, surveys, and other regulatory reviews.
• Stay informed of changes in regulations and insurance requirements, and assist in ensuring the agency adapts accordingly.
• Provide administrative support to the QI RN as needed.
  
  
  

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare administration or related field preferred.
• Previous experience in healthcare or home care settings is a plus.
• Strong attention to detail and ability to spot discrepancies in medical records.
• Familiarity with regulatory requirements and insurance expectations for home care services.
• Excellent organizational skills and ability to prioritize tasks effectively.
• Ability to work independently as well as part of a team.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, etc.) and electronic health record (EHR) systems.
• Knowledge of HIPAA and patient confidentiality standards is essential.
  
  
  

Job Type: Full-time

Pay: $18.00-$24.00 per hour

We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company, we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.