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Sr Customer Service Representative

Personal Touch Home Health Care Services Inc.
Tupelo, MS Full Time
POSTED ON 4/19/2025 CLOSED ON 4/27/2025

What are the responsibilities and job description for the Sr Customer Service Representative position at Personal Touch Home Health Care Services Inc.?

Responsibilities

As a Sr Customer Service Representative, you will manage customer orders and inquiries, ensuring effective communication and satisfaction. Your responsibilities include:

  • Responding to customer inquiries and handling order entry.
  • Placing orders through various methods and negotiating pricing.
  • Building customer relationships to encourage repeat business.
  • Maintaining inventory levels and sourcing products.
  • Determining cost-effective shipping methods and expediting backorders.

Qualifications include a high school diploma or GED, strong communication skills, and attention to detail. Experience in customer service is preferred. The role offers a comprehensive benefits package.
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