What are the responsibilities and job description for the Sr Customer Service Representative position at Personal Touch Home Health Care Services Inc.?
Responsibilities
As a Sr Customer Service Representative, you will manage customer orders and inquiries, ensuring effective communication and satisfaction. Your responsibilities include:
As a Sr Customer Service Representative, you will manage customer orders and inquiries, ensuring effective communication and satisfaction. Your responsibilities include:
- Responding to customer inquiries and handling order entry.
- Placing orders through various methods and negotiating pricing.
- Building customer relationships to encourage repeat business.
- Maintaining inventory levels and sourcing products.
- Determining cost-effective shipping methods and expediting backorders.
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