What are the responsibilities and job description for the IT Systems/Network Technician position at Personnel Resources?
We are seeking skilled and motivated IT Systems / Network Technicians to join a team in Dothan, AL. We have two exciting opportunities available : Level 1 Technicians, who will assist with supporting small to medium-scale business networks both remotely and on-site, and Level 2 Specialists, who will provide more advanced support and solutions for businesses in the Southeast. Both roles require a passion for technology, strong customer service skills, and the ability to work collaboratively with teams to deliver comprehensive IT solutions across various industries.
Pay & Benefits :
- Pay range : $15 - $22 per hour
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
- Professional development assistance
- Referral program
Level 1 Technician
You will collaborate with our team to deliver comprehensive IT solutions, troubleshooting issues and ensuring high-quality customer service. This role requires a passion for technology, strong technical skills, and a customer-focused mindset.
Responsibilities :
Qualifications :
Level 2 Specialist
This specialist will deliver IT solutions, handle escalated tickets, and collaborate on various projects across industries. Expertise in both technical and customer service skills is essential for success. This position offers the chance for remote work after the initial training period.
Responsibilities :
Qualifications :
Salary : $31,200 - $45,760
