What are the responsibilities and job description for the Customer Service Representative - New Opening! position at Personnel Services Unlimited?
About:
Personnel Services Unlimited is seeking candidates for a Customer Service Representative opening! This full-time, long-term opportunity in Shelby, NC, can lead to permanent hire.
- Pay is up to $19.50/HR (Depending on Experience)
Essential Duties:
Provide prompt, professional service to clients and support department operations through organizational and communication tasks.
- Respond to client inquiries via phone or email promptly and maintain positive client relationships.
- Document client interactions, resolve disputes, and research account issues.
- Collaborate with Data, Implementation, and Finance Teams; submit change requests to relevant departments.
- Clearly explain responses to client questions, recommend new products/services, and suggest improvements.
- Demonstrate programs to clients, train them on platform usage, and participate in organizational training opportunities.
Job Skills and Requirements:
- High school diploma or GED.
- 5 years of client service experience or business office experience.
- Proficiency in Microsoft Office Suite.
- Strong organizational, communication, and problem-solving skills.
- Ability to handle high-pressure situations with a positive attitude.
Skills
- Customer service (phone and in person).
- Time management and multitasking.
- Decision-making and ethical conduct.
- Creativity and professionalism.
- Team collaboration and reliability.
PSU’s Benefits: Health/Life Insurance, Holiday & Vacation Pay, Referral Bonuses, Weekly Pay.
Interested? Qualified candidates can Apply Directly now. Questions? Call our visit our Shelby office (704-484-0344) for more information about this role and others.
Personnel Services Unlimited is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salary : $20
