What are the responsibilities and job description for the Customer Service Representative position at Pest Control Consultants?
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for day to day customer needs, communication, and scheduling service appointments.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 2 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work