What are the responsibilities and job description for the Customer Service Coordinator position at PestCo LLC?
Work. Grow. Build. Life.
Pointe Pest Control is proud to be a part of the PestCo's family of companies :
Founded in late 2021, PestCo is one of the 12 largest Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.
Location : In-Person Role - St Charles, MO
Position Type : Full-Time & Part-Time Positions Available
Schedule : Monday-Friday 8am-5pm
Key Responsibilities :
- Manage incoming calls and customer inquiries.
- Manage and maintain a customer "Sales lead" database.
- Respond to routine customer questions and concerns promptly as needed.
- Identify and assess customer inquiries to achieve customer satisfaction.
- Education and Training provided on-the-job.
- Maintain an efficient calendar of day-to-day activities.
- Develop a strong knowledge of the company's products, processes, and services.
- All duties for Customer Service Representative assigned by management.
Qualifications & Requirements :
Why Join the PestCo Team?
Comprehensive Benefit Plans :
To learn more about PestCo Holdings LLC please visit pestcoholdings.com.
PestCo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn More
