What are the responsibilities and job description for the Customer Service Representative position at Pet Care Clinic?
Benefits :
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Benefits / Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Fun Working Environment
Interact with Pets
Personal Pet Discount
Job Summary
Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that the clinic is a welcoming place.
Responsibilities
Greet owners as they arrive
Check in animal patients for their appointments
Collect and confirm pet and owner information
Answer phones
Schedule, confirm, and cancel appointments
Process payments
Other administrative duties, as assigned
Qualifications
Excellent customer service skills
Effective communication with clients and coworkers
Comfortable working with a variety of animals
Proficient in Microsoft Office, scheduling software, and other technology
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