What are the responsibilities and job description for the Evening Team Lead For Pet Services Business! position at Pet Care Plus?
Pet Care Plus seeks a skilled and motivated Team Lead for their amazing group of PM handlers.
If these words resonate with you, please keep reading this job post:
- Detail-oriented
- Proactive
- Team-focused
- Decision maker
- Adaptable
- Responsive
Summary
The Team Lead oversees kennel operations to ensure the highest standards of care, safety, and comfort for canine clients. This role requires leadership, operational management, and customer service expertise to foster a cohesive team environment while maintaining exceptional service delivery. The Team Lead acts as the primary liaison between staff and management, ensuring smooth communication, effective issue resolution, and alignment of team efforts with organizational goals.
Job Characteristics
- LEADERSHIP – Guide and supervise kennel attendants to maintain top-tier pet care services.
- ORGANIZATION – Manage daily operations, and task delegation efficiently.
- PROBLEM-SOLVING – Address challenges and implement solutions proactively.
- COMMUNICATION – Collaborate with management and provide clear guidance to team members.
- CUSTOMER SERVICE – Interact professionally with clients, offering updates and service recommendations as needed.
- FLEXIBILITY – Work on-call, weekends, and holidays as needed to maintain seamless operations.
Qualifications & Requirements
- Experience: Minimum 1 years in a kennel, daycare, or group animal care environment.
- Knowledge: Strong understanding of canine behavior and safety protocols.
- Skills: Above average leadership, organizational, and communication abilities.
- Availability: Ability to work weekends, holidays, and on-call shifts as needed.
- Physical Requirements: Must lift up to 50 lbs., stand, walk, and bend for extended periods.
- Technical Proficiency: Experience with kennel management/CRM software and two-way radios.
How to Apply
Please tell us a little about yourself by sending your resume and any other supporting documents to admin@petcp.com. Additionally, we ask you to take two quick surveys:
- A 3-4 minute Behavioral Assessment, which is not a test but a way for us to understand your natural work style. You'll receive your results instantly via email.
- A 12-minute timed Cognitive Assessment, which measures how quickly you learn, adapt, and process information in this role. This is not an IQ test, and our hiring decisions consider multiple factors beyond this data.
Assessment Link ---> https://tinyurl.com/yey39zz2
Note: Completing the assessments is a needed step in the application process.
Thank you for your interest in Pet Care Plus—we look forward to hearing from you!
